2019 Environmental, Social and Governance Report

Year: 2019
Published: 2020-07-17
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2018 2019 Report Pages
Total SO2 emission kg 115.234 96.59 46

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Greenhouse gas emission density tons CO2e/revenue of HK$10000 0.0494 0.0435 46
Greenhouse gas emissions in total 10000 tons 25.02 25.28 24.31 109
Total greenhouse gas emission tons CO2e 252784.778 243086.402 46

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2019 Report Pages
Investment into emission reduction million HKD 9.55347 37

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Annual charging capacity of charging posts million kWh 129.33 12
Annual gas sales volume billion cubic meters 28.01 4
Commercial gas sales volume billion cubic meters 6.13 8
Comprehensive energy consumption 10000 tons of standard coal 4.8452 4.8368 4.6947 109
Comprehensive energy consumption density (converted to standard coal) 10000 tons of standard coal/revenue of HK$100 million 0.0095 0.0084 46
Comprehensive energy consumption per HK$10000 revenue (comparables) tons of standard coal/HK$0000 0.008 0.007 0.0062 109
Comprehensive energy consumption per HK$10000 value added (comparables) tons of standard coal/HK$0000 0.0248 0.0238 0.023 109
Decrease in comprehensive energy consumption per HK$10000 added value (comparable price) % 7.45 37
Decrease in comprehensive energy consumption per HK$10000 revenue (comparable price) % 14.45 37
Decrease in heavy oil consumption at Ji'an County Hengxing Mixing Plant after upgrade tons 3906 36
Diesel consumption density tons/revenue of HK$100 million 2.345 1.769 46
Diesel consumption volume tons 1200.034 987.53 46
Externally purchased power consumption density 10000 kWh/revenue of HK$100 million 43.16 39.428 46
Externally purchased power consumption volume 10000 kWh 22083.148 22014.732 46
Gas consumption at Ji'an County Hengxing Mixing Plant after upgrade million cubic meters 3.555 36
Gasoline consumption density tons/revenue of HK$100 million 8.893 7.003 46
Gasoline consumption volume tons 4549.886 3910.35 46
Industrial gas sales volume billion cubic meters 13.97 8
Installed capacity of new energy projects MW 340 12
Natural gas consumption density 10000 standard m³/revenue of HK$100 million 1.879 1.71 46
Natural gas consumption volume 10000 standard m³ 961.229 954.996 46
Number of CNG stations 225 12
Number of LNG stations 82 12
Number of city gas projects projects 251 4
Number of city gas projects established 251 8
Number of gas stations 354 12
Residential gas sales volume billion cubic meters 6.32 8
Total annual energy consumption 10000 tons of standard coal 4.8452 4.8368 4.6947 109
Total comprehensive energy consumption (converted to standard coal) 10000 tons of standard coal 4.837 4.695 46
Total length of gas pipelines kilometers 180000 12
Total natural gas sales volume billion cubic meters 28.01 8, 12

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2017 2018 2019 Report Pages
Investment in technological upgrade for energy saving and emission reduction HK$'0000 2320.89 2745.47 2729.56 109
Investment into energy saving million HKD 17.74216 37

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2018 2019 Report Pages
Packaging materials of gas appliances Tons 374.48 387.6 46

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2017 2018 2019 Report Pages
Total environmental investment HK$'0000 2453.52 2903.55 2839.66 109
Total number of projects inspected projects 96144 53

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2019 Report Pages
Change in Platts ranking compared with last year ranks up 9 8
Platts Top 250 Global Energy Company Ranking 129 8
Platts Top 250 Global Energy Company Rankings ranking 129 4

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2017 2018 2019 Report Pages
Average paid leave days per person Day 11 111
Average salary of employees HK$'000 10.39 111
Conference rooms for video conferencing Number 1577 2438 2598 109
Coverage of labor contracts % 100 111
Coverage rate of social insurance % 100 111
Investment in employees in difficulty HK$'000 42.69 111
Investment in employees in hardships HK$'000 287.84 111
Market capitalisation increase (2008 to 2019) times 29.88 4
Number of disabled persons employed Person 93 94 61 110
Number of employees 48570 5
Number of employees by age group: 20-30 person 12204 10703 64
Number of employees by age group: 31-40 person 16027 17452 64
Number of employees by age group: 41-50 person 14309 14478 64
Number of employees by age group: Above 50 person 5491 5937 64
Number of employees by employment category: Elementary staff person 43783 44322 64
Number of employees by employment category: Middle-level staff person 3181 3137 64
Number of employees by employment category: Senior staff person 1067 1111 64
Number of employees by gender: Female person 16330 15542 64
Number of employees by gender: Male person 31701 33028 64
Number of employees by region: Central China person 3859 3638 64
Number of employees by region: East China person 5441 5534 64
Number of employees by region: Midwest areas person 8579 8565 64
Number of employees by region: North China person 7716 8739 64
Number of employees by region: Northern areas person 2202 3920 64
Number of employees by region: Other areas person 3421 1907 64
Number of employees by region: South China person 4520 4400 64
Number of employees by region: Southeast areas person 4891 4993 64
Number of employees by region: Southwest areas person 7402 6874 64
Number of employees working on environmental management employees 133 37
Number of ethnic minorities employed Person 1087 1102 1388 110
Number of female employees Person 15434 15451 15542 110
Number of fresh graduates employed Person 866 785 592 110
Number of gas users million 37.95 12
Number of licensed safety management personnel Person 2485 2978 2685 59, 110
Number of newly employed employees Person 1890 6020 539 110
Number of newly hired instructors instructors 59 66
Ratio of female managers % 24.7 27 24.9 110
Total connectable population million, people 264 4, 8
Total number of employees Person, person 42011 48031 48570 64, 110

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2017 2018 2019 Report Pages
Employee turnover rate % 4.3 4.5 5.2 110
Total turnover rate % 6 5 64
Turnover rate by age group: 20-30 % 8 7 64
Turnover rate by age group: 31-40 % 3 3 64
Turnover rate by age group: 41-50 % 3 2 64
Turnover rate by age group: Above 50 % 17 15 64
Turnover rate by employment category: Elementary staff % 6 5 64
Turnover rate by employment category: Middle-level staff % 3 3 64
Turnover rate by employment category: Senior staff % 2 4 64
Turnover rate by gender: Female % 7 6 64
Turnover rate by gender: Male % 5 4 64
Turnover rate by region: Central China % 6 8 64
Turnover rate by region: East China % 6 5 64
Turnover rate by region: Midwest areas % 6 4 64
Turnover rate by region: North China % 2 2 64
Turnover rate by region: Northern areas % 12 8 64
Turnover rate by region: Other areas % 4 6 64
Turnover rate by region: South China % 9 8 64
Turnover rate by region: Southeast areas % 7 5 64
Turnover rate by region: Southwest areas % 6 5 64

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2017 2018 2019 Report Pages
Coverage for physical examination and health archiving % 100 111
Coverage of safety training %, Percentage % 100 100 100 52, 110
Investment in safe production HK$'000 43619 63923 59
Number of rectification and prevention notices issued notices 1084 53
Number of registered safety engineers Person 790 892 935 59, 110
Number of safety emergency response drills conducted Time 2593 2816 2885 59, 110
Number of safety inspections by general managers from member companies inspections 2642 53
Number of safety inspections by general managers from regional companies inspections 780 53
Number of safety inspections by general managers/vice general managers from top zones inspections 104 53
Number of safety inspections by leaders from headquarters inspections 15 53
Number of special safety review rounds conducted by the Group rounds 11 53
Number of special safety reviews for member companies companies 172 53
Pass rate of safety inspections 95% 53
Safe production investment HK$'000 33311 43620 63923 110
Safety training investment HK$'000 1552 2032 2246 52, 110
Total hours of safety training Hour 763359 594970 596897 52, 110

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2017 2018 2019 Report Pages
CR Gas Institute ranking in Chinese Corporate University Top 50 rank 20 66
Employee training coverage % 100 111
Number of employees certified as internal reviewers of CR Gas upon training and assessment employees 918 51
Number of newly developed courses and cases courses and cases 52 66
Number of offline trainees trainees 63000 66
Number of online trainees trainees 140000 66
Number of trainees participated in training programs trainees 200000 66
Number of training centers operated by the Group centers 5 66
Number of training programs carried out by CR Gas Institute programs 3300 66
Participants of environmental protection training Attendance 121231 139416 143242 109
Participants of safety training Attendance, Person 258865 249812 263187 52, 110
Percentage of employees trained by employment category: Elementary staff % 88.1% 100% 68
Percentage of employees trained by employment category: Management % 82.3% 100% 68
Percentage of employees trained by employment category: Middle-level staff % 80.2% 100% 68
Percentage of employees trained by gender: Female % 94.6% 100% 68
Percentage of employees trained by gender: Male % 83.8% 100% 68
Total percentage of employees trained % 87.5% 100% 68

The average training hours completed per employee by gender and employee category.

Indicator Unit 2017 2018 2019 Report Pages
Total hours of environmental protection training Hour 211054 242712 251726 109
Total hours of training Hour 3110294 3267600 68
Total investment in environmental protection training HK$'0000 94.63 111.95 110.1 109
Training hours per person Hour 64.8 77.8 68, 111
Training hours per person by employment category: Elementary staff Hour 66.8 68.4 68
Training hours per person by employment category: Management Hour 46.1 56.3 68
Training hours per person by employment category: Middle-level staff Hour 43.3 52.9 68
Training hours per person by gender: Female Hour 72.9 80.9 68
Training hours per person by gender: Male Hour 60.6 74.7 68
Training investment per person HK$, HKD 2100 66, 111

Number of suppliers by geographical region.

Indicator Unit 2019 Report Pages
Number of municipalities covered municipalities 3 4, 8
Number of suppliers engaged by the Group (all based in mainland China) 293 87

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2017 2018 2019 Report Pages
Percentage of certified suppliers of the quality, environment and occupational health and safety management system % 95 95 96 110
Proportion of Group's suppliers passing certification of quality, environment and occupational health and safety management system % 96 87
Proportion of responsible procurement of the Group % 93.9 87

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2017 2018 2019 Report Pages
Ratio of accessing environment and social impact of new projects % 100 100 100 109

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2017 2018 2019 Report Pages
Responsible procurement coverage % 84.2 85.13 93.9 110

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2015 2019 Report Pages
Gas sales volume at Changxing Company cubic meters 40000000 250000000 43
Gas sales volume of gas stations billion cubic meters 1.59 8
Operating profit of charging posts million HKD 40.37 12

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2017 2018 2019 Report Pages
Customer satisfaction Point 93.2 111
Number of L-CNG stations 47 12
Number of claims handled for recovered property loss through insurance companies claims 750 79
Number of complaints about products and services 3920 3866 83
Number of customers customers 37950000 4
Number of users served million users 37.95 8
Times of video conferencing Time 151 253 262 109
Total recovered property loss through insurance companies million HKD 3.64 79
Tracking and resolving rate of complaints 100% 83
User satisfaction survey score points 91.7 93.2 5

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2019 Report Pages
Number of exterior design patents obtained patent 1 79
Number of licensed patents obtained (comprising utility model patents and exterior design patent) patents 18 79
Number of utility model patents obtained patents 17 79

Description of quality assurance process and recall procedures.

Indicator Unit 2019 Report Pages
Product qualification rate (PERCEN) % 100 111

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2019 Report Pages
Number of underperforming companies focused on for inspection and rectification companies 16 53

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2019 Report Pages
Share price increase (2008 to 2019) times 11.51 4

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2019 Report Pages
Investment in the education of children of employees in difficulty HK$'000 6.86 111
Investment in visits and comforts delivered to families of employees in difficulty HK$'000 54.33 111
Number of equipment sets deployed for earthquake relief sets 50 95
Number of households provided with safety protection services through insurance companies households 1700000 79
Number of provinces covered provinces 22 4, 8
Number of provincial capitals covered provincial capitals 14 4
Number of provincial capitals included 14 8
Participants of volunteer activities Attendance 28630 111

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2019 Report Pages
Assisting disease-ridden employees (amount) HK$0000 183.96 72
Assisting disease-ridden employees (persons) persons 2342 72
Assisting employees in hardships (amount) HK$0000 42.69 72
Assisting employees in hardships (persons) persons 344 72
Charitable donations million HKD 40.8 5
Earthquake relief donation raised by Yibin Company HKD 66604 95
Earthquake relief donation to disaster area by CR Gas HKD thousand 2841 95
Financing the education of children of employees in hardships (amount) HK$0000 6.86 72
Financing the education of children of employees in hardships (persons) persons 42 72
Number of households assisted to resume gas supply in disaster area households 50000 95
Number of personnel deployed for earthquake relief personnel 120 95
Number of risk inspection teams assigned for earthquake relief teams 30 95
Special funds for poverty alleviation HK$'000 488.23 111
Total social donations HK$'000 907.5 111
Visiting families of employees in hardships (amount) HK$0000 54.33 72
Visiting families of employees in hardships (households) households 592 72

The types of emissions and respective emissions data.

Standard Indicator Unit 2018 2019
SOâ‚“ Emissions kg 115.234 96.59

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Total GHG Emissions tons CO2e 250200 252800 243100
Total GHG Emissions Intensity (By Revenue) tons CO2e/revenue of HK$10000 0.0494 0.0435

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Comprehensive Energy Consumption Intensity (By Revenue) 10000 tons of standard coal/revenue of HK$100 million 0.0095 0.0084
Diesel Fuel Consumption tons 1200.034 1.769
Gasoline Consumption tons 4549.886 7.003
Natural Gas Consumption 10000 standard m³ 961.229 954.996
Purchased Electricity 10000 kWh 22083.148 22014.732
Purchased Electricity Intensity (By Revenue) 10000 kWh/revenue of HK$100 million 43.16 39.428
Total Energy Consumption 10000 tons of standard coal 4.8452 4.8368 4.6947

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2017 2018 2019
Investment in Energy-saving and Emission-reduction Technology Transformation HK$'0000 2320.89 2745.47 2729.56

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2018 2019
Packaging Materials Consumed Tons 374.48 387.6

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2017 2018 2019
Total Investment in Ecological Restoration HK$'0000 2453.52 2903.55 2839.66

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2017 2018 2019
Number of Employees Aged 30-50 person 30336 31930
Number of Employees Aged Above 50 person 5491 5937
Number of Employees Aged Below 30 person 12204 10703
Number of Employees in Central China person 3859 3638
Number of Employees in East China person 5441 5534
Number of Employees in North China person 7716 8739
Number of Employees in South China person 4520 4400
Number of Employees in Southwest China person 7402 6874
Number of Female Employees Person 15434 15451 15542
Number of Male Employees person 31701 33028
Number of Total Employees Person 42011 48031 48570
Percentage of Employees Aged 30-50 % 63.18 65.76
Percentage of Employees Aged Above 50 % 11.43 12.22
Percentage of Employees Aged Below 30 % 25.41 22.04
Percentage of Female Employees % 32.16 32.01
Percentage of Male Employees % 66.01 67.99

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2017 2018 2019
Turnover Rate of Employees Aged 30-50 % 3 3
Turnover Rate of Employees Aged Above 50 % 17 15
Turnover Rate of Employees Aged Below 30 % 8 7
Turnover Rate of Employees in Central China % 6 8
Turnover Rate of Employees in East China % 6 5
Turnover Rate of Employees in North China % 2 2
Turnover Rate of Employees in South China % 9 8
Turnover Rate of Employees in Southwest China % 6 5
Turnover Rate of Female Employees % 7 6
Turnover Rate of Male Employees % 5 4
Turnover Rate of Total Employees % 4.3 6 5

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2017 2018 2019
Health Check Coverage for Employees % 100
Investment in Work Safety HK$'000 33311 43620 63923
Number of People Receiving Training on Work Safety Attendance 258865 249812 263187
Number of Production Safety Emergency Drills Time 2593 2816 2885
Participation Rate of Safety Training % 100 100 100

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2018 2019
Percentage of Employees Trained % 87.5 100
Percentage of Trained Female Employees % 94.6 100
Percentage of Trained Male Employees % 83.8 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2017 2018 2019
Average Training Hours (Female) Hour 72.9 80.9
Average Training Hours (General Staff) Hour 66.8 68.4
Average Training Hours (Male) Hour 60.6 74.7
Average Training Hours (Middle Management) Hour 43.3 52.9
Average Training Hours (Senior Management) Hour 46.1 56.3
Average Training Hours per Employee Hour 64.8 77.8
Total Training Hours Hour 974413 3110294 3267600
Training Hours of ESG Hour 211054 242712 251726

Number of suppliers by geographical region.

Standard Indicator Unit 2019
Number of Suppliers in Mainland China 293
Number of Total Suppliers 293

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2017 2018 2019
Number of Suppliers Certified to ISO 45001 Occupational Health and Safety Management System % 96
Number of Suppliers Certified to ISO 9001 Quality Management System % 95 95 96

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Standard Indicator Unit 2017 2018 2019
Percentage of Suppliers Adopting Green Procurement Standards % 84.2 85.13 93.9

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2018 2019
Number of Products and Service Related Complaints 3920 3866
Total Number of Customer Complaints 3920 3866

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2019
Number of Authorised Utility Model Patents patents 17
Number of Patents Granted patents 18

Description of quality assurance process and recall procedures.

Standard Indicator Unit 2019
Passing Rate of Third-party Accreditation Performed under the Quality Management System % 100

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2019
Donations to Disaster Relief Contributions to Public Welfare HKD 2841000
Investment in Targeted Poverty Alleviation HKD 488230
Total Social Investment HKD 907500