ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Carbon monoxide (CO) emissions | Tonnes | 1.35 | 0.81 | 62 |
| Nitrogen oxides (NOₓ) emissions | Tonnes | 0.79 | 0.21 | 62 |
| Particulate matter (PM) emissions | Tonnes | 0.02 | 0.01 | 62 |
| Sulphur oxides (SO₂) emissions | Tonnes | 0.00296 | 0.00305 | 62 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Direct GHG emissions (Scope 1) | Tonnes CO2e | 457.5 | 367.16 | 63 |
| Indirect GHG emissions from energy use (Scope 2) | Tonnes CO2e | 1423.04 | 1708.6 | 63 |
| Reduction in GHG emission due to tree planting (Scope 1) | Tonnes CO2e | 140.88 | 219.28 | 63 |
| Scope 1 emissions per employee | Tonnes CO2e per employee | 0.57 | 0.42 | 63 |
| Scope 2 emissions per employee | Tonnes CO2e per employee | 1.76 | 1.96 | 63 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Ink and toner cartridges | Cans | 207 | 360 | 64 |
| Ink and toner cartridges generated per employee | Cans per employee | 0.26 | 0.41 | 64 |
| Waste batteries | Pieces | 236 | 470 | 64 |
| Waste batteries generated per employee | Pieces per employee | 0.29 | 0.54 | 64 |
| Waste mercury-containing lamps | Pieces | 20 | 3 | 64 |
| Waste mercury-containing lamps generated per employee | Pieces per employee | 0.02 | 3.44 x 10^-3 | 64 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Domestic waste | Kg | 14388 | 15440 | 64 |
| Domestic waste generated per employee | Kg per employee | 17.81 | 17.71 | 64 |
| Light bulb | Pieces | 50 | 50 | 64 |
| Light bulb generated per employee | Pieces per employee | 0.06 | 0.06 | 64 |
| Paper recycled | Kg | 1532.9 | 1693.99 | 64 |
| Plastic (non-hazardous waste) | Kg | 28809 | 64 | |
| Plastic generated per employee (non-hazardous waste) | Kg per employee | 33.04 | 64 | |
| Plastic recycled | Kg | 14094 | 18756 | 64 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Scope 1 emissions reduction per employee | Tonnes CO2e per employee | 0.17 | 0.25 | 63 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Coal gas consumption | m³ | 1076160 | 1460362 | 65 |
| Coal gas consumption per floor area | m³ per sq.m. | 227.9 | 171.84 | 65 |
| Diesel consumption | Litres | 14212 | 2172.32 | 65 |
| Diesel consumption per employee | Litres per employee | 17.59 | 2.44 | 65 |
| Electricity consumption | kWh | 2098681.92 | 2398381.47 | 65 |
| Electricity consumption per floor area | kWh per sq.m. | 125.45 | 99.42 | 65 |
| Gasoline consumption | Litres | 182667.2 | 152625.18 | 65 |
| Gasoline consumption per employee | Litres per employee | 226.07 | 175.03 | 65 |
| Natural gas consumption | m³ | 6914.6 | 6082 | 65 |
| Natural gas consumption per floor area | m³ per sq.m. | 1.94 | 1.93 | 65 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Bottled water consumption | m³ | 34.67 | 44.77 | 65 |
| Bottled water consumption per employee | m³ per employee | 0.04 | 0.05 | 65 |
| Water consumption | m³ | 39785 | 14360 | 65 |
| Water consumption per floor area | m³ per sq.m. | 2.38 | 0.6 | 65 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Green building area of China Merchants Land | sq.m. | 975700 | 50 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Total Workforce | employees | 872 | 14 |
| Total Workforce by Age Group - Age 30-39 | employees | 487 | 14 |
| Total Workforce by Age Group - Age 30-39 (percentage) | % | 56 | 14 |
| Total Workforce by Age Group - Age 40-49 | employees | 112 | 14 |
| Total Workforce by Age Group - Age 40-49 (percentage) | % | 13 | 14 |
| Total Workforce by Age Group - Age 50 and above | employees | 17 | 14 |
| Total Workforce by Age Group - Age 50 and above (percentage) | % | 2 | 14 |
| Total Workforce by Age Group - Age below 30 | employees | 256 | 14 |
| Total Workforce by Age Group - Age below 30 (percentage) | % | 29 | 14 |
| Total Workforce by Employment Type - Assistant General Manager and above | employees | 40 | 14 |
| Total Workforce by Employment Type - Assistant General Manager and above (percentage) | % | 5 | 14 |
| Total Workforce by Employment Type - Assistant Manager | employees | 46 | 14 |
| Total Workforce by Employment Type - Assistant Manager (percentage) | % | 5 | 14 |
| Total Workforce by Employment Type - General Employee | employees | 669 | 14 |
| Total Workforce by Employment Type - General Employee (percentage) | % | 77 | 14 |
| Total Workforce by Employment Type - Manager | employees | 37 | 14 |
| Total Workforce by Employment Type - Manager (percentage) | % | 4 | 14 |
| Total Workforce by Employment Type - Senior Manager | employees | 43 | 14 |
| Total Workforce by Employment Type - Senior Manager (percentage) | % | 5 | 14 |
| Total Workforce by Employment Type - Technician | employees | 37 | 14 |
| Total Workforce by Employment Type - Technician (percentage) | % | 4 | 14 |
| Total Workforce by Gender - Female | employees | 282 | 14 |
| Total Workforce by Gender - Female (percentage) | % | 32 | 14 |
| Total Workforce by Gender - Male | employees | 590 | 14 |
| Total Workforce by Gender - Male (percentage) | % | 68 | 14 |
| Total Workforce by Geographical Region - Hong Kong | employees | 29 | 14 |
| Total Workforce by Geographical Region - Hong Kong (percentage) | % | 3 | 14 |
| Total Workforce by Geographical Region - Mainland China | employees | 843 | 14 |
| Total Workforce by Geographical Region - Mainland China (percentage) | % | 97 | 14 |
| Total workforce | Person | 872 | 66 |
| Workforce by age group: 30-39 | Person | 487 | 66 |
| Workforce by age group: 30-39 percentage | 55.85% | 66 | |
| Workforce by age group: 40-49 | Person | 112 | 66 |
| Workforce by age group: 40-49 percentage | 12.84% | 66 | |
| Workforce by age group: 50 and above | Person | 17 | 66 |
| Workforce by age group: 50 and above percentage | 1.95% | 66 | |
| Workforce by age group: Below 30 | Person | 256 | 66 |
| Workforce by age group: Below 30 percentage | 29.36% | 66 | |
| Workforce by employment type: Assistant General Manager and above | Person | 38 | 66 |
| Workforce by employment type: Assistant General Manager and above percentage | 4.36% | 66 | |
| Workforce by employment type: Assistant Manager | Person | 48 | 66 |
| Workforce by employment type: Assistant Manager percentage | 5.50% | 66 | |
| Workforce by employment type: General Employee | Person | 669 | 66 |
| Workforce by employment type: General Employee percentage | 76.72% | 66 | |
| Workforce by employment type: Manager | Person | 37 | 66 |
| Workforce by employment type: Manager percentage | 4.24% | 66 | |
| Workforce by employment type: Senior Manager | Person | 43 | 66 |
| Workforce by employment type: Senior Manager percentage | 4.93% | 66 | |
| Workforce by employment type: Technician | Person | 37 | 66 |
| Workforce by employment type: Technician percentage | 4.24% | 66 | |
| Workforce by gender: Female | Person | 282 | 66 |
| Workforce by gender: Female percentage | 32.34% | 66 | |
| Workforce by gender: Male | Person | 590 | 66 |
| Workforce by gender: Male percentage | 67.66% | 66 | |
| Workforce by geographical region: Hong Kong | Person | 29 | 66 |
| Workforce by geographical region: Hong Kong percentage | 3.33% | 66 | |
| Workforce by geographical region: Mainland China | Person | 843 | 66 |
| Workforce by geographical region: Mainland China percentage | 96.67% | 66 |
Number of suppliers by geographical region.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of qualified suppliers in Chongqing | 580 | 47 | |
| Number of qualified suppliers in Foshan | 592 | 47 | |
| Number of qualified suppliers in Guangzhou | 197 | 47 | |
| Number of qualified suppliers in Hong Kong CM+ hotel and serviced apartment (CM+) | 150 | 47 | |
| Number of qualified suppliers in Nanjing and Jurong | 39 | 47 | |
| Number of qualified suppliers in Xi'an | 651 | 47 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | Tonnes | 0.02 | 0.01 |
| NOₓ Emissions | Tonnes | 0.79 | 0.21 |
| SOₓ Emissions | Tonnes | 0.00296 | 0.00305 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonnes CO2e | 457.5 | 367.16 |
| GHG Removals from Newly Planted Trees | Tonnes CO2e | 140.88 | 219.28 |
| Indirect Energy Emissions (Scope 2) | Tonnes CO2e | 1423.04 | 1708.6 |
| Scope 1 GHG Emissions Intensity (By Employee) | Tonnes CO2e per employee | 0.57 | 0.42 |
| Scope 2 GHG Emissions Intensity (By Employee) | Tonnes CO2e per employee | 1.76 | 1.96 |
| Total GHG Emissions | Tonnes CO2e | 1880.54 | 2075.76 |
| Total GHG Emissions Intensity (By Employee) | Tonnes CO2e per employee | 2.33 | 2.38 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Hazardous Waste (Used Batteries) | Pieces | 236 | 470 |
| Total Hazardous Waste Intensity (By Employee) | Pieces per employee | 0.02 | 0.41 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | Kg | 14388 | 15440 |
| Non-Hazardous Waste Recycled | Kg | 14094 | 18756 |
| Paper Waste | Kg | 1532.9 | 1693.99 |
| Plastic Waste | Kg | 14094 | 28809 |
| Total Non-Hazardous Waste Intensity (By Employee) | Kg per employee | 17.81 | 17.71 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Reduction in GHG Intensity Compared to Last Year (By Employee) | Tonnes CO2e per employee | 0.17 | 0.25 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Coal gas consumption | m³ | 1076160 | 1460362 |
| Coal gas consumption per floor area | m³ per sq.m. | 227.9 | 171.84 |
| Diesel Fuel Consumption | Litres | 14212 | 2172.32 |
| Fossil Fuel Consumption | m³/Litres | 1260241.6 | 1618616.5 |
| Gasoline Consumption | Litres | 182667.2 | 152625.18 |
| Grid Electricity Consumption | kWh | 2098681.92 | 2398381.47 |
| Grid Purchased Electricity Intensity (By Area) | kWh per sq.m. | 125.45 | 99.42 |
| Natural Gas Consumption | m³ | 6914.6 | 6082 |
| Natural gas consumption per floor area | m³ per sq.m. | 1.94 | 1.93 |
| Purchased Electricity | kWh | 2098681.92 | 2398381.47 |
| Purchased Electricity Intensity (By Area) | kWh per sq.m. | 125.45 | 99.42 |
| Total Electricity Consumption Intensity (By Area) | kWh per sq.m. | 125.45 | 99.42 |
| Total Indirect Energy Consumption | kWh | 2098681.92 | 2398381.47 |
| Total Non-Renewable Fuel Consumption | m³/Litres | 1260241.6 | 1618616.5 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Water Consumption | m³ | 39785 | 14360 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of Employees Aged 30-50 | Person | 599 |
| Number of Employees Aged Above 50 | Person | 17 |
| Number of Employees Aged Below 30 | Person | 256 |
| Number of Employees in Hong Kong | Person | 29 |
| Number of Employees in Hong Kong and Mainland China | Person | 872 |
| Number of Employees in Mainland China | Person | 843 |
| Number of Female Employees | Person | 282 |
| Number of General Employees | Person | 669 |
| Number of Male Employees | Person | 590 |
| Number of Total Employees | Person | 872 |
| Percentage of Employees Aged 30-50 | % | 69 |
| Percentage of Employees Aged Above 50 | % | 2 |
| Percentage of Employees Aged Below 30 | % | 29 |
| Percentage of Employees in Hong Kong | % | 3 |
| Percentage of Employees in Hong Kong and Mainland China | % | 100 |
| Percentage of Employees in Mainland China | % | 97 |
| Percentage of Female Employees | % | 32 |
| Percentage of Male Employees | % | 68 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Turnover Rate of Employees Aged 30-50 | % |
| Turnover Rate of Employees Aged Below 30 | % |
| Turnover Rate of Employees in Hong Kong | % |
| Turnover Rate of Employees in Mainland China | % |
| Turnover Rate of Female Employees | % |
| Turnover Rate of Male Employees | % |
| Turnover Rate of Total Employees | % |
Lost days due to work injury.
| Standard Indicator | Unit |
|---|---|
| Lost Days Due to Work-related Injuries | Days |
| Number of Work-related Injuries | No. |
| Rate of Work-related Injuries | Percentage |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit |
|---|---|
| Percentage of Employees Trained | % |
| Percentage of Trained Female Employees | % |
| Percentage of Trained General Employees | % |
| Percentage of Trained Male Employees | % |
| Percentage of Trained Middle Management | % |
| Percentage of Trained Senior Management | % |
| Percentage of Trained Technical Employees | % |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Average Training Hours (Female) | Hours |
| Average Training Hours (General Employees) | Hours |
| Average Training Hours (Male) | Hours |
| Average Training Hours (Senior Management) | Hours |
| Average Training Hours (Technical Employees) | Hours |
| Average Training Hours per Employee | Hours |
Number of suppliers by geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Suppliers in Hong Kong | No. |
| Number of Suppliers in Mainland China | No. |
| Number of Total Suppliers | No. |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit |
|---|---|
| Complaints Handling Rate | Percentage |
| Number of Products and Service Related Complaints | Cases |
| Total Number of Customer Complaints | Cases |