2019 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Carbon emissions reduction from online training | tonnes | 29.3 | 15 |
| Greenhouse gases generated from controlled properties' outsource electricity | tonnes | 4744 | 28 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Carton boxes repaired | 75000 | 30 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Electricity consumed at New headquarters complex, Wujing Town, Minhang District, Shanghai | kWh | 3415373 | 28 |
| Electricity consumed at Warehouse Logistics Centre, Tianjin, Taicang of Jiangsu, Chengdu of Sichuan Shanghai | kWh | 4360543 | 28 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Sheets of A4 paper saved by online training | sheets | 3780000 | 15 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Other carton boxes used | 46000 | 30 | |
| PE packing bags consumed | million | 5.553 | 30 |
| PP plastic bags consumed | million | 0.6179 | 30 |
| Paper bags consumed | million | 69.548 | 30 |
| Standardised carton boxes used (580*380*430) | 19980 | 30 | |
| Tapes used | million | 0.358 | 30 |
| ½、⅓、¼ carton boxes used | 72390 | 30 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Senior management employees graduated with post-graduate certificates | employees | 5 | 15 |
| WeChat members among accumulative registered members | million | 6.52 | 22 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of classroom sessions for La new stars (La Chapelle Headquarters and Regions) | sessions | 53 | 14 |
| Number of classroom sessions for new employees (La Chapelle Headquarters and Regions) | sessions | 147 | 14 |
| Number of classroom sessions for special projects in areas managed by headquarters (La Chapelle Headquarters and Regions) | sessions | 117 | 14 |
| Number of classroom sessions for store assistants (La Chapelle Headquarters and Regions) | sessions | 228 | 14 |
| Number of classroom sessions for store heads and managers, sales officers, management team (La Chapelle Headquarters and Regions) | sessions | 217 | 14 |
| Number of classroom sessions for training helpers (Terminal sales coach) (La Chapelle Headquarters and Regions) | sessions | 46 | 14 |
| Number of in-store sessions for La new stars (La Chapelle Headquarters and Regions) | sessions | 81 | 14 |
| Number of in-store sessions for new employees (La Chapelle Headquarters and Regions) | sessions | 188 | 14 |
| Number of in-store sessions for special projects in areas managed by headquarters (La Chapelle Headquarters and Regions) | sessions | 102 | 14 |
| Number of in-store sessions for store assistants (La Chapelle Headquarters and Regions) | sessions | 966 | 14 |
| Number of in-store sessions for store heads and managers, sales officers, management team (La Chapelle Headquarters and Regions) | sessions | 172 | 14 |
| Number of in-store sessions for training helpers (Terminal sales coach) (La Chapelle Headquarters and Regions) | sessions | 47 | 14 |
| Number of participants for La new stars (La Chapelle Headquarters and Regions) | participants | 1912 | 14 |
| Number of participants for new employees (La Chapelle Headquarters and Regions) | participants | 4297 | 14 |
| Number of participants for store assistants (La Chapelle Headquarters and Regions) | participants | 12671 | 14 |
| Number of participants for store heads and managers, sales officers, management team (La Chapelle Headquarters and Regions) | participants | 7581 | 14 |
| Number of participants for training helpers (Terminal sales coach) (La Chapelle Headquarters and Regions) | participants | 449 | 14 |
| Total number of participants (La Chapelle Headquarters and Regions) | participants | 67950 | 14 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Total number of classroom sessions (La Chapelle Headquarters and Regions) | sessions | 808 | 14 |
| Total number of in-store sessions (La Chapelle Headquarters and Regions) | sessions | 1556 | 14 |
| Total training hours (La Chapelle Headquarters and Regions) | hours | 7089 | 14 |
| Training hours for La new stars (La Chapelle Headquarters and Regions) | hours | 652 | 14 |
| Training hours for new employees (La Chapelle Headquarters and Regions) | hours | 1147 | 14 |
| Training hours for special projects in areas managed by headquarters (La Chapelle Headquarters and Regions) | hours | 783 | 14 |
| Training hours for store assistants (La Chapelle Headquarters and Regions) | hours | 2594 | 14 |
| Training hours for store heads and managers, sales officers, management team (La Chapelle Headquarters and Regions) | hours | 1520 | 14 |
| Training hours for training helpers (Terminal sales coach) (La Chapelle Headquarters and Regions) | hours | 393 | 14 |
Number of suppliers by geographical region.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Accumulative registered members under five major women's clothing brands | million | 13.9 | 22 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Fans of other e-commerce channels among accumulative registered members | million | 29.23 | 22 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Increase in members' contribution compared with 2018 | 45% | 22 | |
| Number of participants for special projects in areas managed by headquarters (La Chapelle Headquarters and Regions) | participants | 41040 | 14 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| GHG Emissions from Purchased Electricity | tonnes | 4744 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Grid Electricity Consumption | kWh | 7775916 |
| Purchased Electricity | kWh | 7775916 |
| Total Indirect Energy Consumption | kWh | 7775916 |
| Total Purchased Energy | kWh | 7775916 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Packaging Material Consumption (Paper) | million | 69.548 |
| Packaging Material Consumption (Plastic) | million | 6.1709 |
| Packaging Materials Consumed | million | 75.7189 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of Senior Management Employees Graduated with Post-graduate Certificates | employees | 5 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Percentage of New Employees Trained | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Total Training Hours | hours | 7089 |
Number of suppliers by geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Total Suppliers | suppliers |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit |
|---|---|
| Number of Anti-corruption Training Session | sessions |
| Number of Attendance for Anti-corruption Training | person-times |
| Number of People Participated in Ethical Standards and Anti-corruption Training | participants |