Sustainable Development Report 2019

Year: 2019
Published: 2020-06-26
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 1998 2013 2014 2015 2016 2017 2018 2019 Report Pages
NOx Emissions (% of fleet meeting CAEP 6 requirements) % N/A 81.5 81.9 84.1 86.1 88.6 88.6 88.3 89
NOx Emissions (% of fleet meeting CAEP 8 requirements) % N/A 46.8 46.8 48.1 52.6 56.7 59.4 59.7 89
Stationary Combustion - Diesel (Hong Kong and 100% owned Hong Kong-based subsidiaries) litre 1161837 1781477 2932598 90

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 1998 2013 2014 2015 2016 2017 2018 2019 Report Pages
Carbon dioxide offset from staff duty travel tonnes 11.04 87
Global CO2 emissions (% change from previous year) -1.6% 5.8% 4.4% 0.8% 2.9% 1.6% 2.2% 89
Global CO2 emissions (grammes/ATK) grammes/ATK 680 589 576 569 565 564 556 545 89
Global CO2 emissions (grammes/RTK) grammes/RTK 1023 828 790 769 768 748 733 748 89
Global CO2 emissions (improvement since 1998) 0.0% 13.3% 15.3% 16.3% 16.8% 17.1% 18.3% 19.9% 89
Global CO2 emissions (improvement since 1998, grammes/RTK) 0.0% 19.1% 22.8% 24.8% 24.9% 26.9% 28.3% 26.9% 89
Global CO2 emissions (thousand tonnes in CO2e) thousand tonnes in CO2e 7380 15472 16374 17087 17222 17716 17997 18387 89
Reduction in carbon emissions compared to 2018 percent -4.65 87
Scope 1 (Hong Kong and 100% owned Hong Kong-based subsidiaries) tCO2e 17996912 18405994 18429615 90
Scope 1 greenhouse gas emissions (all aviation fuel, other liquid fuel and Towngas) million tonnes CO2e 18.4 29
Scope 2 (Hong Kong and 100% owned Hong Kong-based subsidiaries) tCO2e 79538 74741 69602 90
Scope 2 greenhouse gas emissions (electricity and Towngas) million tonnes CO2e 0.08 29
Total CO2 emissions (Cathay Pacific, Cathay Dragon, Air Hong Kong flights) million tonnes 18 29

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Metal recycled (Hong Kong and 100% owned Hong Kong-based subsidiaries) tonnes 41 39 40 90

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Food processing oil recycled (Hong Kong and 100% owned Hong Kong-based subsidiaries) 1000 litre 32 29 16 90
Food waste recycled at O·PARK1’s waste to energy facilities tonnes 1174.8 83
Food waste sent to O·PARK1 for energy conversion tonnes 1175 49
Glass recycled (Hong Kong and 100% owned Hong Kong-based subsidiaries) tonnes 476 463 486 90
Hangers reused (Hong Kong and 100% owned Hong Kong-based subsidiaries) no. 1205241 1434324 1760745 90
Non-Hazardous Waste (Hong Kong and 100% owned Hong Kong-based subsidiaries) tonnes 14066 15029 21608 90
Number of items contributing to 80% of single-use plastic consumption by volume items 20 47
Plastic recycled (Hong Kong and 100% owned Hong Kong-based subsidiaries) tonnes 612 467 290 90
Single-use plastic consumption occurring inflight percent 89 47
Used cooking oil gathered for conversion to biodiesel production litres 15889 83

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2019 2050 Report Pages
CO2 offset by Fly Greener programme tonnes 33922 29
Long term target for reduction in carbon emissions by 2050 (against 2005 baseline) percent 50 11

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2017 2018 2019 Report Pages
Paper & cardboard recycled (Hong Kong and 100% owned Hong Kong-based subsidiaries) tonnes 1882 1587 1539 90
Single-use plastic pieces removed from annual operations pieces 32000000 47

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 1998 2013 2014 2015 2016 2017 2018 2019 Report Pages
Aviation bio-jet fuel (Hong Kong and 100% owned Hong Kong-based subsidiaries) tonnes 159 38 6 90
Aviation jet fuel (Hong Kong and 100% owned Hong Kong-based subsidiaries) tonnes 5702129 5829513 5837136 90
Biofuel used for A350-1000 delivery flights tonnes 6.4 29
Electricity Consumption (Hong Kong and 100% owned Hong Kong-based subsidiaries) mWh 140587 138770 130714 90
Energy intensity (per total no. of employees) (Hong Kong and 100% owned Hong Kong-based subsidiaries) 7723 7914 7515 90
Fuel Consumption thousand tonnes 2343 4912 5198 5425 5467 5625 5713 5837 89
Ground based activities fuel consumption - Diesel (Hong Kong and 100% owned Hong Kong-based subsidiaries) litre 5301570 5284658 5129925 90
Ground based activities fuel consumption - Unleaded Petrol (Hong Kong and 100% owned Hong Kong-based subsidiaries) litre 382169 318791 288840 90
New Airbus A350 aircraft delivered aircraft 6 29
Proportion of HAS electric GSE vehicles to total fleet percent 26 87
Purchased Towngas (Hong Kong and 100% owned Hong Kong-based subsidiaries) unit 6501296 6697802 5185403 90
Revenue passenger kilometres (RPK) 40679 104571 112257 122330 123478 126663 130630 134397 89
Revenue tonne kilometres (RTK) million 7213 18696 20722 22220 22418 23679 24543 24090 89
Total Energy used (Hong Kong and 100% owned Hong Kong-based subsidiaries) GJ 253235501 257176334 257444096 90

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Maintenance water consumption (Hong Kong and 100% owned Hong Kong-based subsidiaries) 81229 61540 62136 90
Potable water consumption (Hong Kong and 100% owned Hong Kong-based subsidiaries) m3 950363 975104 944263 90
Seawater consumption (Hong Kong and 100% owned Hong Kong-based subsidiaries) m3 8105000 8141700 9823700 90

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 1998 2013 2014 2015 2016 2017 2018 2019 Report Pages
Fuel Efficiency (grammes/ATK) grammes/ATK 216 187 183 181 179 179 176 173 89
Fuel Efficiency (grammes/RTK) grammes/RTK 325 263 251 244 244 238 233 238 89
Fuel Efficiency improvement since 1998 0.0% 13.3% 15.3% 16.3% 16.8% 17.1% 18.3% 19.9% 89
Fuel efficiency improvement in traffic carried % 2 29
Total GSE fuel consumption reduction compared to 2018 percent -3.92 87

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2017 2018 2019 2022 Report Pages
Paper consumed in offices (Hong Kong and 100% owned Hong Kong-based subsidiaries) tonnes 181 80 67 90
Reduction target for single use plastic footprint from operations by end of 2022 percent 50 11
Use of ecofriendly products in hygiene-related paper products and stationery paper products percent 100% 83

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2017 2020 Report Pages
International aviation activity agreed to voluntarily participate in CORSIA percent 88 32
States agreed to voluntarily participate in CORSIA states 72 32
States representing international aviation activity agreed to voluntarily participate in CORSIA percent 77 32

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 1998 2013 2014 2015 2016 2017 2018 2019 Report Pages
Available tonne kilometres (ATK) 10857 26259 28440 30048 30462 31439 32387 33077 89
Board diversity by age group - 39-47 years old % 12 40 93
Board diversity by age group - 48-56 years old % 23.5 41 48 93
Board diversity by age group - 57-65 years old % 76.5 47 12 93
Board diversity by gender - Female % 11.8 12 19 93
Board diversity by gender - Male % 88.2 88 81 93
Cabin crew (Cathay Pacific and Cathay Dragon) % 37 39 39 91
Cathay Subsidiary staff % 20 21 23 91
Employees by region: Hong Kong & Macau % 81 82.4 80 91
Employees by region: Mainland China % 3 2.4 3 91
Employees by region: Others % 12 11.1 12 91
Employees by region: Taiwan % 2 2 2 91
Employees by region: USA % 2 2.5 3 91
Employees on Fixed term and temporary contract % 12 11.8 16 91
Employees on Permanent Terms % 90 88.2 84 91
Female employees (by gender) % 55 55 55 91
Flight crew (Cathay Pacific and Cathay Dragon) % 11 12 12 91
Ground staff (Cathay Pacific and Cathay Dragon) % 31 28 26 91
Male employees (by gender) % 45 45 45 91
Number of external awards received related to people and people management awards 10 87
Permanent employees Full-time % 98.2 98.4 98 91
Permanent employees Part time % 1.6 1.6 2 91
Total employees no. 32789 32496 34258 91

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2017 2018 2019 Report Pages
New Hires Rate - 30 to 50 years old % 4.7 5.1 5 92
New Hires Rate - Female % 6.7 7.6 12 92
New Hires Rate - Hong Kong & Macau % 8.8 9.8 13 92
New Hires Rate - Mainland China % 4.9 7.1 9 92
New Hires Rate - Male % 10.4 10.2 12 92
New Hires Rate - Others % 7.4 4.8 13 92
New Hires Rate - Over 50 years old % 5.1 5.7 7 92
New Hires Rate - Taiwan % 2.1 0.9 7 92
New Hires Rate - USA % 8.9 2.4 10 92
New Hires Rate - Under 30 years old % 22.5 24.8 34 92
Total New Hires Rate % 7.9 8.8 13 92
Total Voluntary Turnover Rate of Permanent Employees % 9.5 10.5 5 92
Voluntary Turnover Rate of Permanent Employees - Hong Kong & Macau % 10.3 10.7 5 92
Voluntary Turnover Rate of Permanent Employees - Mainland China % 8.1 7.6 6 92
Voluntary Turnover Rate of Permanent Employees - Others % 8.3 9.6 7 92
Voluntary Turnover Rate of Permanent Employees - Taiwan % 4.5 7.3 5 92
Voluntary Turnover Rate of Permanent Employees - USA % 3.6 12.4 9 92
Voluntary Turnover Rate of Permanent Employees 30 to 50 years old % 6.2 7.5 5 91
Voluntary Turnover Rate of Permanent Employees Female % 9.7 10.9 5 91
Voluntary Turnover Rate of Permanent Employees Male % 9.8 9.9 5 91
Voluntary Turnover Rate of Permanent Employees Over 50 years old % 9.3 6.3 3 91
Voluntary Turnover Rate of Permanent Employees Under 30 years old % 18.8 23.8 10 91

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Report Pages
Injury rate (injuries per 100 employees/year) injuries per 100 employees/year 6.49 5.27 5.32 5.32 3.72 2.81 3.36 3.54 4.55 5.33 27
No. of accidents 1 3 93
No. of high-risk incidents (Operational Safety) - CX Group 1 93
No. of work-related fatalities 1 2 93

Lost days due to work injury.

Indicator Unit 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Report Pages
Lost Day Rate (new reporting number - separation of airlines and subsidiaries lost day rate since 2018) - Cathay Pacific and Cathay Dragon 51.34 63.91 103.86 93
Lost Time Injury Rate (new reporting number - separation of airlines and subsidiaries lost time injury rate since 2018) - Cathay Pacific and Cathay Dragon 3.54 4.55 5.33 93
Lost day rate (days lost per 100 employees/year) days lost per 100 employees/year 151.92 107.22 85.06 77 60.43 51.92 52.8 49.36 63.91 103.86 27

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2017 2018 2019 Report Pages
Annual employee engagement index - % of respondents rating strongly agree or agree on the five key statements of employee engagement % 53 42 62 93
No. of employees receiving performance review % 100 100 100 92
Workforce attended workshops on change awareness, design thinking, and big data & technology solutions percent 11% 83

The average training hours completed per employee by gender and employee category.

Indicator Unit 2017 2018 2019 Report Pages
Average staff training hours per employee hours 77.42 87
Average training hours hours 36.5 46.2 48.8 92
Total staff training hours hours 205367 87
Total training hours hours 1195286 1502800 1671963 92

Number of suppliers by geographical region.

Indicator Unit 2019 Report Pages
Proportion of locally grown vegetables in salad greens percent 18% 83

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2019 Report Pages
Proportion of sustainable seafood purchased percent 58% 83
Sustainable seafood purchased tonnes 412 83

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2017 Report Pages
No. of incidents of non-compliance with regulations and/or voluntary code concerning health and safety impacts of our products and services - CX Group 3 93

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2019 Report Pages
Locally grown vegetables purchased tonnes 33 83

Description of quality assurance process and recall procedures.

Indicator Unit 2019 Report Pages
Number of new GSE acquired units 15 87

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2019 Report Pages
Amount collected in support of local causes HKD 7133 87
Bakery products and cooked food provided to Feeding Hong Kong tonnes 363 83
Number of mooncakes provided to Hong Kong Salvation Army pieces 140 87
Produce donated to Feeding Hong Kong and Food Angel tonnes 2.9 49
Total food recovered and donated tonnes 563 49

The types of emissions and respective emissions data.

Standard Indicator Unit 2013 2014 2015 2016 2017 2018 2019
NOâ‚“ Emissions % of fleet meeting CAEP 6 requirements 46.8 46.8 48.1 52.6 56.7 59.4 59.7

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 1998 2013 2014 2015 2016 2017 2018 2019
Direct GHG Emissions (Scope 1) tonnes CO2e 17996912 18405994 18429615
Indirect Energy Emissions (Scope 2) tonnes CO2e 79538 74741 69602
Total GHG Emissions tonnes CO2e 7380000 15472000 16374000 17087000 17222000 17716000 17997000 18387000

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Hazardous Waste Recycled tonnes 41 39 40

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Glass Waste tonnes 476 463 486
Non-Hazardous Waste (Domestic Waste) tonnes 14066 15029 21608
Non-Hazardous Waste Recycled tonnes 612 467 290

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2050
CO2 Emissions Reduction Compared to Last Year tonnes
GHG Emissions Reduction Compared to Last Year tonnes CO2e
Target GHG Emissions Reduction Percentage by 2050 Compared to 2005 percent 50

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2018
Plastic Waste Reduction Percentage Compared to Last Year percent 50

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Diesel Fuel Consumption litre 5301570 5284658 5129925
Energy Consumption Intensity (By Employee) 7723 7914 7515
Gasoline Consumption litre 382169 318791 288840
Purchased Electricity mWh 140587 138770 130714
Total Energy Consumption GJ 253235501 257176334 257444096
Total Indirect Energy Consumption mWh 140587 138770 130714

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Seawater Consumption m3 8105000 8141700 9823700
Water Consumption m3 950363 975104 944263

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2019
Electricity Usage Reduction Compared to Last Year MWh
Energy Consumption Reduction Percentage Compared to Last Year percent -3.92

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2017 2018 2019
Packaging Material Consumption (Paper) tonnes 181 80 67

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2017 2018 2019
Number of Total Employees no. 32789 32496 34258
Percentage of Employees in Hong Kong % 81 82.4 80
Percentage of Employees in Macau % 81 82.4 80
Percentage of Employees in Mainland China % 3 2.4 3
Percentage of Employees in Overseas % 12 11.1 12
Percentage of Employees in Taiwan % 2 2 2
Percentage of Employees in United States % 2 2.5 3
Percentage of Female Employees % 55 55 55
Percentage of Full-time Employees % 98.2 98.4 98
Percentage of Male Employees % 45 45 45
Percentage of Part-time Employees % 1.6 1.6 2

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2017 2018 2019
Turnover Rate of Employees Aged 30-50 % 6.2 7.5 5
Turnover Rate of Employees Aged Above 50 % 9.3 6.3 3
Turnover Rate of Employees Aged Below 30 % 18.8 23.8 10
Turnover Rate of Employees in Hong Kong and Mainland China % 10.3 10.7 5
Turnover Rate of Employees in Mainland China % 8.1 7.6 6
Turnover Rate of Female Employees % 9.7 10.9 5
Turnover Rate of Male Employees % 9.8 9.9 5
Turnover Rate of Total Employees % 9.5 10.5 5

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2017 2018
Number of Fatalities as a Result of Work-related Injuries count 1 2
Number of Work-related Fatalities count 1 2

Lost days due to work injury.

Standard Indicator Unit 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Lost Days Due to Work-related Injuries days lost per 100 employees/year 151.92 107.22 85.06 77 60.43 51.92 52.8 49.36 63.91 103.86
Lost Time Injury Frequency Rate (LTIFR/LTIR) 3.54 4.55 5.33

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2019
Percentage of Employees Trained % 11

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2017 2018 2019
Average Training Hours per Employee hours 36.5 46.2 48.8
Total Training Hours hours 1195286 1502800 205367

Number of suppliers by geographical region.

Standard Indicator Unit 2019
Proportion of Spending on Local Suppliers percent 18

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2019
Total In-kind Donations tonnes 563
Total Social Investment HKD 7133