Environmental, Social and Governance Report 2019
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Direct GHG Emission (Scope 1) | Tonne CO₂ₑ | 6035 | 23019 | 44 | |
| GHG Emission Intensity | Tonne CO₂ₑ / product | 1.82 | 2.94 | 44 | |
| Greenhouse gas emission intensity (per product shipped) | kg CO2 | 2.37 | 1.82 | 2.84 | 31 |
| Indirect GHG Emission (Scope 2) | Tonne CO₂ₑ | 46139 | 67838 | 44 | |
| Overall greenhouse gas emissions (Scope 1 and 2) | tonnes CO2 | 55070 | 52174 | 90857 | 31 |
| Scope 1 (Direct greenhouse gas emissions) (From diesel and natural gas) | tonnes CO2 | 7186 | 6035 | 31 | |
| Scope 1 (Direct greenhouse gas emissions) (From diesel, gasoline and natural gas) | tonnes CO2 | 23019 | 31 | ||
| Scope 2 (Indirect greenhouse gas emissions) (From electricity and outsourced steam) | tonnes CO2 | 47484 | 46139 | 67838 | 31 |
| Total GHG Emission (Scope 1+2) | Tonne CO₂ₑ | 52174 | 90857 | 44 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Empty buckets | Tonnes | 9.2 | 8.17 | 44 | |
| Oil-contaminated wastewater | Tonnes | 23.57 | 38.45 | 44 | |
| Other hazardous waste | Tonnes | 87.54 | 20.87 | 44 | |
| Paint scrap | Tonnes | 53.46 | 6.95 | 44 | |
| Paint waste | Tonnes | 69.8 | 54.9 | 44 | |
| TCL Electronics' hazardous waste produced and transferred - Empty buckets | tonnes | 15 | 9 | 8 | 32 |
| TCL Electronics' hazardous waste produced and transferred - Oil-contaminated wastewater | tonnes | 4 | 24 | 38 | 32 |
| TCL Electronics' hazardous waste produced and transferred - Others | tonnes | 17 | 51 | 88 | 32 |
| TCL Electronics' hazardous waste produced and transferred - Paint scrap | tonnes | 10 | 53 | 7 | 32 |
| TCL Electronics' hazardous waste produced and transferred - Paint waste | tonnes | 134 | 70 | 55 | 32 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Cardboard box (non-hazardous waste) | Tonnes | 4257.51 | 3553.03 | 44 | |
| EPS (non-hazardous waste) | Tonnes | 1115.74 | 407.91 | 44 | |
| Other non-hazardous waste | Tonnes | 2542.01 | 2376.77 | 44 | |
| Plastics (non-hazardous waste) | Tonnes | 1151.71 | 1622.47 | 44 | |
| TCL Electronics' non-hazardous waste produced - Cardboard box | tonnes | 4517 | 4258 | 3553 | 32 |
| TCL Electronics' non-hazardous waste produced - EPS class | tonnes | 1018 | 1116 | 408 | 32 |
| TCL Electronics' non-hazardous waste produced - Others | tonnes | 1723 | 2542 | 2377 | 32 |
| TCL Electronics' non-hazardous waste produced - Plastics | tonnes | 1142 | 1152 | 1622 | 32 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Diesel consumption | Litre, litres | 17654.37 | 31420.69 | 30, 44 | |
| Energy intensity per product shipped | kWh per product shipped | 5.05 | 3.91 | 3.96 | 30, 44 |
| Gasoline consumption | Litre, litres | 26892 | 30, 44 | ||
| Natural gas consumption | Cubic metre, m³ | 2774112 | 3541285 | 30, 44 | |
| Outsourced grid power consumption | kWh | 73480591 | 78744127.13 | 30, 44 | |
| Outsourced steam consumption | Tonnes, tonnes | 7703 | 87220 | 30, 44 | |
| Proportion of renewable energy to total energy consumption | 3.2% | 3.6% | 30 | ||
| Solar power generation | kWh | 3577455 | 4481620.5 | 30, 44 | |
| Total energy consumption | MWh | 117231 | 111735 | 126743 | 30 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Total water consumption | Cubic metre, tonnes | 1081275 | 981197 | 996590.22 | 31, 44 |
| Water intensity per product shipped | kg per product shipped | 46.5 | 34.3 | 31.1 | 31, 44 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2015 | 2016 | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|---|---|
| Cardboard box (packaging material used for finished products) | Tonnes | 69984.21 | 95497.48 | 44 | |||
| EPS foam (packaging material used for finished products) | Tonnes | 12392.48 | 12883.27 | 44 | |||
| Manual (packaging material used for finished products) | Tonnes | 6085.64 | 1848.56 | 44 | |||
| Single machine EPS packaging material usage for 32'' Flat model | g | 258 | 229 | 207 | 182 | 175 | 19 |
| Single machine EPS packaging material usage for 55'' Curve model | g | 1758 | 1300 | 1191 | 776 | 666 | 19 |
| Single machine EPS packaging material usage for 65'' Curve model | g | 2940 | 2470 | 1967 | 1900 | 1110 | 19 |
| TCL Electronics packaging materials usage - Cardboard box | tonnes | 95497 | 19 | ||||
| TCL Electronics packaging materials usage - Cardboard box (overseas) | tonnes | 699284 | 19 | ||||
| TCL Electronics packaging materials usage - Manual | tonnes | 1849 | 19 | ||||
| TCL Electronics packaging materials usage - Manual (overseas) | tonnes | 6086 | 19 | ||||
| TCL Electronics packaging materials usage - Plastic (EPS) | tonnes | 12883 | 19 | ||||
| TCL Electronics packaging materials usage - Plastic (EPS) (overseas) | tonnes | 12392 | 19 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Number of employees aged 29 and below | 13844 | 13246 | 34 | |
| Number of employees aged 30-49 | 12433 | 14437 | 34 | |
| Number of employees aged over 50 | 537 | 691 | 34 | |
| Number of employees in Hong Kong, Macau & Taiwan | 58 | 65 | 34 | |
| Number of employees in Mainland China | 24726 | 24871 | 34 | |
| Number of employees overseas | 2030 | 3438 | 34 | |
| Number of female employees | 10784 | 10930 | 34 | |
| Number of general staff (dispatched labour included) | 26626 | 28233 | 34 | |
| Number of male employees | 16030 | 17444 | 34 | |
| Number of middle management | 156 | 127 | 34 | |
| Number of senior management | 32 | 14 | 34 | |
| Total number of employees | Number of people | 26814 | 28374 | 34, 44 |
| Total workforce by age group: 29 and below | Number of people | 13844 | 13246 | 44 |
| Total workforce by age group: 30-49 | Number of people | 12433 | 14437 | 44 |
| Total workforce by age group: ≥ 50 | Number of people | 537 | 691 | 44 |
| Total workforce by employment type: General staff | Number of people | 26626 | 28233 | 44 |
| Total workforce by employment type: Middle management | Number of people | 156 | 127 | 44 |
| Total workforce by employment type: Senior management | Number of people | 32 | 14 | 44 |
| Total workforce by gender: Female | Number of people | 10784 | 10930 | 44 |
| Total workforce by gender: Male | Number of people | 16030 | 17444 | 44 |
| Total workforce by geographical region: Hong Kong, Macau and Taiwan | Number of people | 58 | 65 | 44 |
| Total workforce by geographical region: Mainland China | Number of people | 24726 | 24871 | 44 |
| Total workforce by geographical region: Overseas | Number of people | 2030 | 3438 | 44 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| General production work injury rate ≤0.8‰ (TCL King Electrical Appliances Huizhou and TCL Optoelectronics Technology Huizhou) | Completed | 27 | ||
| Number of injuries due to work injury | Times | 56 | 45 | |
| Number of work-related fatalities | Number of people | 3 | 45 | |
| Rate of work-related fatalities | % | (undisclosed) | 0.01 | 45 |
| Work-related injury rate (TCL King Electrical Appliances Huizhou) | <2% | 27 |
Lost days due to work injury.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Total lost days due to work injury | Days | 150 | 45 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Pass rate of pre-job safety training and education for special jobs (TCL King Electrical Appliances Huizhou and TCL Optoelectronics Technology Huizhou) | Completed | 27 | |
| Qualification rate of special work persons (TCL King Electrical Appliances Huizhou) | 100% | 27 | |
| Third-level safety training education coverage for new employees (TCL King Electrical Appliances Huizhou and TCL Optoelectronics Technology Huizhou) | Completed | 27 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Percentage of employees trained | % | (undisclosed) | 100 | 45 |
| Percentage of female employees trained | % | (undisclosed) | 100 | 45 |
| Percentage of junior employees trained | % | (undisclosed) | 100 | 45 |
| Percentage of male employees trained | % | (undisclosed) | 100 | 45 |
| Percentage of middle management trained | % | (undisclosed) | 100 | 45 |
| Percentage of senior management trained | % | (undisclosed) | 100 | 45 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Average number of training hours for all employees | Hours | 61 | 14 | 45 |
| Average number of training hours for female employees | Hours | (undisclosed) | 10 | 45 |
| Average number of training hours for junior employees | Hours | 61 | 14 | 45 |
| Average number of training hours for male employees | Hours | (undisclosed) | 17 | 45 |
| Average number of training hours for middle management | Hours | 21 | 62 | 45 |
| Average number of training hours for senior management | Hours | 60 | 103 | 45 |
Number of suppliers by geographical region.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Number of suppliers in Hong Kong, Macau, Taiwan and overseas | / | 62 | 61 | 45 |
| Number of suppliers in Mainland China | / | 420 | 362 | 45 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| 4K TVs share of overall brand TV sales volume | percent | 51 | 11 |
| Screen crack rate of the whole machine | percent change compared with 2018 | -13 | 21 |
| Screen's early return rate | percent change compared with 2018 | -24 | 21 |
| Smart TVs share of overall brand TV sales volume | percent | 58 | 11 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Cumulative failure rate in overseas markets | percent change since the beginning of the year | -0.1 | 21 | |
| Number of products related complaints received | / | (undisclosed) | 620 | 45 |
| Overall sales volume growth of TCL brand TVs | percent year-on-year | 17 | 11 | |
| Overseas brand TV sales as share of total brand TV sales volume | percent | 65 | 11 | |
| Resolved rate of consultation | percent increase compared with 2018 | 12.2 | 21 | |
| Sales volume growth of 4K TVs | percent year-on-year | 31 | 11 | |
| Sales volume growth of QLED TVs | percent year-on-year | 66 | 11 | |
| Sales volume growth of brand TV in European market | percent year-on-year | 35 | 11 | |
| Sales volume growth of brand TV in North American markets | percent year-on-year | 14 | 11 | |
| Sales volume growth of brand TV in emerging markets | percent year-on-year | 41 | 11 | |
| Sales volume growth of smart TVs | percent year-on-year | 19 | 11 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Conformity rate of special equipment (TCL King Electrical Appliances Huizhou) | 100% | 27 | |
| Cumulative screen failure rate | percent change compared with 2018 | -30 | 21 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Capital contributions | thousand RMB | (undisclosed) | 240 | 45 |
| Number of corruption cases brought or concluded | / | (undisclosed) | 45 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Compliance obligation fulfilment rate (TCL King Electrical Appliances Huizhou) | 100% | 27 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Item donation value | thousand RMB | (undisclosed) | 420 | 45 |
| Number of volunteers | person | (undisclosed) | 266 | 45 |
| Volunteer hours | hours | (undisclosed) | 1838 | 45 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2 | 7186 | 6035 | 23019 |
| Indirect Energy Emissions (Scope 2) | tonnes CO2 | 47484 | 46139 | 67838 |
| Total GHG Emissions | tonnes CO2 | 55070 | 52174 | 90857 |
| Total GHG Emissions Intensity (By Unit Product) | kg CO2 | 2.37 | 1.82 | 2.84 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Total Hazardous Waste | tonnes | 180 | 207 | 196 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Paper Waste | tonnes | 4517 | 4258 | 3553 |
| Plastic Waste | tonnes | 1142 | 1152 | 1622 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Reduction in GHG Intensity Compared to Last Year (By Unit Product) | % |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Diesel Fuel Consumption | litres | 17654 | 31421 | |
| Energy Consumption Intensity (By Unit Product) | kWh per product shipped | 5.05 | 3.91 | 3.96 |
| Gasoline Consumption | litres | 26892 | ||
| Grid Electricity Consumption | kWh | 73480951 | 78744127 | |
| Natural Gas Consumption | m³ | 2774112 | 3541285 | |
| Percentage of Renewable Energy Consumption | % | 3.2 | 3.6 | |
| Purchased Steam | tonnes | 7703 | 8722 | |
| Solar Energy | kWh | 3577455 | 44814621 | |
| Total Energy Consumption | MWh | 117231 | 111735 | 126743 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Water Consumption | tonnes | 1081275 | 981197 | 996590 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | % |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2015 | 2016 | 2017 | 2018 | 2019 |
|---|---|---|---|---|---|---|
| Packaging Material Consumption (Paper) | Tonnes | 69984.21 | 95497.48 | |||
| Packaging Material Consumption (Plastic) | Tonnes | 12392.48 | 12883.27 | |||
| Packaging Material Intensity (By Unit Product) | g | 2940 | 2470 | 1191 | 1900 | 1110 |
| Packaging Materials Consumed | Tonnes | 88462.33 | 110229.31 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Number of Employees Aged 30-50 | Number of people | 12433 | 14437 |
| Number of Employees Aged Above 50 | Number of people | 537 | 691 |
| Number of Employees Aged Below 30 | Number of people | 13844 | 13246 |
| Number of Employees in Hong Kong | Number of people | 58 | 65 |
| Number of Employees in Mainland China | Number of people | 24726 | 24871 |
| Number of Employees in Overseas | Number of people | 2030 | 3438 |
| Number of Female Employees | Number of people | 10784 | 10930 |
| Number of General Employees | Number of people | 26626 | 28233 |
| Number of Male Employees | Number of people | 16030 | 17444 |
| Number of Middle Management Employees | Number of people | 156 | 127 |
| Number of Senior Management Employees | Number of people | 32 | 14 |
| Number of Total Employees | Number of people | 26814 | 28374 |
| Percentage of Employees Aged 30-50 | % | 46.36 | 50.88 |
| Percentage of Employees Aged Above 50 | % | 2 | 2.44 |
| Percentage of Employees Aged Below 30 | % | 51.62 | 46.68 |
| Percentage of Employees in Hong Kong | % | 0.22 | 0.23 |
| Percentage of Employees in Mainland China | % | 92.19 | 87.67 |
| Percentage of Employees in Overseas | % | 7.57 | 12.12 |
| Percentage of Female Employees | % | 40.22 | 38.53 |
| Percentage of General Employees | % | 99.3 | 99.51 |
| Percentage of Male Employees | % | 59.78 | 61.47 |
| Percentage of Middle Management Employees | % | 0.58 | 0.45 |
| Percentage of Senior Management Employees | % | 0.12 | 0.05 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of Fatalities as a Result of Work-related Injuries | Number of people | 3 |
| Number of Work-related Fatalities | Number of people | 3 |
| Work-related Fatalities Rate | % | 0.01 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Days | 150 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Participation Rate of Safety Training | 100% |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 100 |
| Percentage of Trained General Employees | % | 100 |
| Percentage of Trained Male Employees | % | 100 |
| Percentage of Trained Middle Management | % | 100 |
| Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Average Training Hours (Female) | Hours | 10 | |
| Average Training Hours (Male) | Hours | 17 | |
| Average Training Hours (Middle Management) | Hours | 21 | 62 |
| Average Training Hours (Senior Management) | Hours | 60 | 103 |
| Average Training Hours per Employee | Hours | 61 | 14 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Number of Suppliers in Mainland China | / | 420 | 362 |
| Number of Total Suppliers | / | 482 | 423 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of Products and Service Related Complaints | 620 |
Description of quality assurance process and recall procedures.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Passing Rate of Third-party Accreditation Performed under the Quality Management System | % | 100 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of Employees Participating in Volunteer Activities | person | 266 |
| Total In-kind Donations | thousand RMB | 420 |
| Total Volunteer Service Hours | hours | 1838 |