2019 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Average CO2 Emission per room occupied - BWO | KG/Room | 10 | 10 | 10 | 9 |
| Average CO2 Emission per room occupied - Caravelle | KG/Room | 100 | 120 | 160 | 9 |
| Average CO2 Emission per room occupied - DTA | KG/Room | 40 | 40 | 40 | 9 |
| Average CO2 Emission per room occupied - HIRW | KG/Room | 20 | 20 | 20 | 9 |
| Average CO2 Emission per room occupied - SNY | KG/Room | 20 | 20 | 20 | 9 |
| Average CO2 Emission per room occupied - SOH | KG/Room | 20 | 20 | 20 | 9 |
| Average CO2 Emission per room occupied - SSHT | KG/Room | 80 | 70 | 60 | 9 |
| Average CO2 Emission per room occupied - WSF | KG/Room | 20 | 20 | 20 | 9 |
| Total Greenhouse Gas Emissions - BWO | KG '000 | 0.525 | 0.445 | 8 | |
| Total Greenhouse Gas Emissions - Caravelle | KG '000 | 4.45 | 4.719 | 8 | |
| Total Greenhouse Gas Emissions - DTA | KG '000 | 3.736 | 3.929 | 8 | |
| Total Greenhouse Gas Emissions - HIRW | KG '000 | 2.727 | 2.936 | 8 | |
| Total Greenhouse Gas Emissions - Macau | KG '000 | 2.882 | 2.929 | 8 | |
| Total Greenhouse Gas Emissions - SNY | KG '000 | 3.557 | 4.139 | 8 | |
| Total Greenhouse Gas Emissions - SOH | KG '000 | 2.181 | 1.933 | 8 | |
| Total Greenhouse Gas Emissions - SSHT | KG '000 | 9.277 | 7.664 | 8 | |
| Total Greenhouse Gas Emissions - Total (Hotels) | KG '000 | 28.714 | 27.975 | 8 | |
| Total Greenhouse Gas Emissions - WSF | KG '000 | 2.261 | 2.11 | 8 | |
| Total Greenhouse Gas Emissions per Room - BWO | KG/Room | 9 | 8 | 8 | |
| Total Greenhouse Gas Emissions per Room - Caravelle | KG/Room | 93 | 158 | 8 | |
| Total Greenhouse Gas Emissions per Room - DTA | KG/Room | 32 | 35 | 8 | |
| Total Greenhouse Gas Emissions per Room - HIRW | KG/Room | 35 | 38 | 8 | |
| Total Greenhouse Gas Emissions per Room - Macau | KG/Room | 64 | 65 | 8 | |
| Total Greenhouse Gas Emissions per Room - SNY | KG/Room | 28 | 32 | 8 | |
| Total Greenhouse Gas Emissions per Room - SOH | KG/Room | 33 | 29 | 8 | |
| Total Greenhouse Gas Emissions per Room - SSHT | KG/Room | 74 | 67 | 8 | |
| Total Greenhouse Gas Emissions per Room - Total (Hotels) | KG/Room | 324 | 388 | 8 | |
| Total Greenhouse Gas Emissions per Room - WSF | KG/Room | 20 | 21 | 8 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Total Hazardous Waste Produced - Caravelle | KG | 463 | 301 | 8 |
| Total Hazardous Waste Produced - DTA | KG | 224 | 248 | 8 |
| Total Hazardous Waste Produced - HIRW | KG | 351 | 388 | 8 |
| Total Hazardous Waste Produced - Macau | KG | 1.888 | 1.455 | 8 |
| Total Hazardous Waste Produced - SNY | KG | 307 | 400 | 8 |
| Total Hazardous Waste Produced - SOH | KG | 130 | 77 | 8 |
| Total Hazardous Waste Produced - SSHT | KG | 837 | 641 | 8 |
| Total Hazardous Waste Produced - Total (Hotels) | KG | 2.824 | 3.316 | 8 |
| Total Hazardous Waste Produced - WSF | KG | 512 | 1.261 | 8 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Average Non-Hazardous Waste per room occupied - BWO | KG/Room | 1 | 1 | 2 | 9 |
| Average Non-Hazardous Waste per room occupied - Caravelle | KG/Room | 10 | 12 | 30 | 9 |
| Average Non-Hazardous Waste per room occupied - DTA | KG/Room | 5 | 5 | 5 | 9 |
| Average Non-Hazardous Waste per room occupied - HIRW | KG/Room | 5 | 5 | 5 | 9 |
| Average Non-Hazardous Waste per room occupied - SNY | KG/Room | 2 | 2 | 2 | 9 |
| Average Non-Hazardous Waste per room occupied - SOH | KG/Room | 2 | 2 | 2 | 9 |
| Average Non-Hazardous Waste per room occupied - SSHT | KG/Room | 15 | 17 | 19 | 9 |
| Average Non-Hazardous Waste per room occupied - WSF | KG/Room | 2 | 2 | 2 | 9 |
| Total Non-Hazardous Waste Produced - BWO | KG '000 | 22 | 64 | 8 | |
| Total Non-Hazardous Waste Produced - Caravelle | KG '000 | 574 | 851 | 8 | |
| Total Non-Hazardous Waste Produced - DTA | KG '000 | 4.294 | 501 | 8 | |
| Total Non-Hazardous Waste Produced - HIRW | KG '000 | 443 | 248 | 8 | |
| Total Non-Hazardous Waste Produced - Macau | KG '000 | 3.098 | 3.098 | 8 | |
| Total Non-Hazardous Waste Produced - SNY | KG '000 | 1.301 | 461 | 8 | |
| Total Non-Hazardous Waste Produced - SOH | KG '000 | 285 | 35 | 8 | |
| Total Non-Hazardous Waste Produced - SSHT | KG '000 | 1.957 | 1.945 | 8 | |
| Total Non-Hazardous Waste Produced - Total (Hotels) | KG '000 | 4.22 | 8 | ||
| Total Non-Hazardous Waste Produced - WSF | KG '000 | 776 | 115 | 8 | |
| Total Non-Hazardous Waste Produced per Room - BWO | KG/Room | 1 | 8 | ||
| Total Non-Hazardous Waste Produced per Room - Caravelle | KG/Room | 16 | 28 | 8 | |
| Total Non-Hazardous Waste Produced per Room - DTA | KG/Room | 5 | 4 | 8 | |
| Total Non-Hazardous Waste Produced per Room - HIRW | KG/Room | 6 | 3 | 8 | |
| Total Non-Hazardous Waste Produced per Room - Macau | KG/Room | 69 | 69 | 8 | |
| Total Non-Hazardous Waste Produced per Room - SNY | KG/Room | 3 | 4 | 8 | |
| Total Non-Hazardous Waste Produced per Room - SOH | KG/Room | 1 | 8 | ||
| Total Non-Hazardous Waste Produced per Room - SSHT | KG/Room | 16 | 17 | 8 | |
| Total Non-Hazardous Waste Produced per Room - Total (Hotels) | KG/Room | 47 | 59 | 8 | |
| Total Non-Hazardous Waste Produced per Room - WSF | KG/Room | 1 | 1 | 8 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Total direct and indirect energy consumption (electricity, gas and oil) - BWO | kWh '000 | 1381 | 1493 | 10 |
| Total direct and indirect energy consumption (electricity, gas and oil) - Caravelle | kWh '000 | 9669 | 9452 | 10 |
| Total direct and indirect energy consumption (electricity, gas and oil) - DTA | kWh '000 | 16890 | 17812 | 10 |
| Total direct and indirect energy consumption (electricity, gas and oil) - HIRW | kWh '000 | 2833 | 3075 | 10 |
| Total direct and indirect energy consumption (electricity, gas and oil) - Macau | kWh '000 | 4003 | 4028 | 10 |
| Total direct and indirect energy consumption (electricity, gas and oil) - SNY | kWh '000 | 8814 | 10960 | 10 |
| Total direct and indirect energy consumption (electricity, gas and oil) - SOH | kWh '000 | 10020 | 8886 | 10 |
| Total direct and indirect energy consumption (electricity, gas and oil) - SSHT | kWh '000 | 18181 | 17260 | 10 |
| Total direct and indirect energy consumption (electricity, gas and oil) - Total (Hotels) | kWh '000 | 72966 | 74021 | 10 |
| Total direct and indirect energy consumption (electricity, gas and oil) - WSF | kWh '000 | 5178 | 5083 | 10 |
| Total direct and indirect energy consumption (electricity, gas and oil) per m² - BWO | kWh / m² | 24 | 27 | 10 |
| Total direct and indirect energy consumption (electricity, gas and oil) per m² - Caravelle | kWh / m² | 201 | 316 | 10 |
| Total direct and indirect energy consumption (electricity, gas and oil) per m² - DTA | kWh / m² | 146 | 158 | 10 |
| Total direct and indirect energy consumption (electricity, gas and oil) per m² - HIRW | kWh / m² | 36 | 39 | 10 |
| Total direct and indirect energy consumption (electricity, gas and oil) per m² - Macau | kWh / m² | 89 | 89 | 10 |
| Total direct and indirect energy consumption (electricity, gas and oil) per m² - SNY | kWh / m² | 69 | 84 | 10 |
| Total direct and indirect energy consumption (electricity, gas and oil) per m² - SOH | kWh / m² | 150 | 134 | 10 |
| Total direct and indirect energy consumption (electricity, gas and oil) per m² - SSHT | kWh / m² | 145 | 152 | 10 |
| Total direct and indirect energy consumption (electricity, gas and oil) per m² - Total (Hotels) | kWh / m² | 816 | 959 | 10 |
| Total direct and indirect energy consumption (electricity, gas and oil) per m² - WSF | kWh / m² | 45 | 49 | 10 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Total Water Consumption - BWO | m³ | 24024 | 25114 | 10 |
| Total Water Consumption - Caravelle | m³ | 71065 | 69675 | 10 |
| Total Water Consumption - DTA | m³ | 97000 | 90099 | 10 |
| Total Water Consumption - HIRW | m³ | 60340 | 57845 | 10 |
| Total Water Consumption - Macau | m³ | 42553 | 44599 | 10 |
| Total Water Consumption - SNY | m³ | 68451 | 82581 | 10 |
| Total Water Consumption - SOH | m³ | 37358 | 44026 | 10 |
| Total Water Consumption - SSHT | m³ | 170883 | 163391 | 10 |
| Total Water Consumption - Total (Hotels) | m³ | 566694 | 564652 | 10 |
| Total Water Consumption - WSF | m³ | 36353 | 31921 | 10 |
| Total Water Consumption per m² - BWO | m³ / m² | 0.42 | 0.45 | 10 |
| Total Water Consumption per m² - Caravelle | m³ / m² | 1.49 | 2.33 | 10 |
| Total Water Consumption per m² - DTA | m³ / m² | 0.85 | 0.8 | 10 |
| Total Water Consumption per m² - HIRW | m³ / m² | 0.77 | 0.74 | 10 |
| Total Water Consumption per m² - Macau | m³ / m² | 0.95 | 0.99 | 10 |
| Total Water Consumption per m² - SNY | m³ / m² | 0.54 | 0.64 | 10 |
| Total Water Consumption per m² - SOH | m³ / m² | 0.56 | 0.66 | 10 |
| Total Water Consumption per m² - SSHT | m³ / m² | 1.36 | 1.44 | 10 |
| Total Water Consumption per m² - Total (Hotels) | m³ / m² | 6.31 | 7.37 | 10 |
| Total Water Consumption per m² - WSF | m³ / m² | 0.32 | 0.31 | 10 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Total workforce (2018) | persons | 2551 | 15 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Number of employees departed during 2019 | persons | 647 | 16 | |
| Percentage of employees departed by age group: 30 or below | % | 57 | 16 | |
| Percentage of employees departed by age group: 31-40 | % | 20 | 16 | |
| Percentage of employees departed by age group: 41-50 | % | 14 | 16 | |
| Percentage of employees departed by age group: 51 or above | % | 9 | 16 | |
| Percentage of employees departed by gender: Female | % | 45 | 16 | |
| Percentage of employees departed by gender: Male | % | 55 | 16 | |
| Total turnover rate | % | 24.32 | 26.05 | 16 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Total GHG Emissions | KG | 28714 | 27975 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Total Hazardous Waste | KG | 2824 | 3316 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | tonnes | 4130.65 | 5784.266 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Energy Consumption Intensity (By Area) | kWh / m² | 816 | 959 |
| Total Energy Consumption | kWh | 72966000 | 74021000 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Water Consumption | m³ | 566694 | 564652 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Number of Female Employees | persons | |
| Number of Male Employees | persons | |
| Number of Total Employees | persons | 2551 |
| Percentage of Employees Aged 30-50 | % | |
| Percentage of Employees Aged Above 50 | % | |
| Percentage of Employees Aged Below 30 | % | |
| Percentage of Female Employees | % | |
| Percentage of Male Employees | % |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 34 | |
| Turnover Rate of Employees Aged Above 50 | % | 9 | |
| Turnover Rate of Employees Aged Below 30 | % | 57 | |
| Turnover Rate of Female Employees | % | 45 | |
| Turnover Rate of Male Employees | % | 55 | |
| Turnover Rate of Total Employees | % | 24.32 | 26.05 |