ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2019
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Greenhouse gas emissions Scope 3 | tCO2e | 650 | 580 | 700 | 14 |
| NOx (kg) | kg | 2697 | 2694 | 3579 | 50 |
| PM (kg) | kg | 114 | 68 | 95 | 50 |
| SOx (kg) | kg | 7 | 11 | 6 | 50 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Direct GHG emissions (scope 1) (1000 tonnes) | 1000 tonnes | 7 | 11 | 9 | 50 |
| GHG intensity (per employee) | 91 | 53 | 88 | 13 | |
| GHG intensity (per m² of building area) | 1.83 | 0.09 | 0.14 | 13 | |
| GHG intensity (tonnes/employees) | tonnes/employees | 91 | 53 | 88 | 50 |
| GHG intensity (tonnes/m2 building area) | tonnes/m2 building area | 1.83 | 0.09 | 0.14 | 50 |
| Greenhouse gas emissions Scope 1 | tCO2e | 9000 | 18000 | 9359 | 14 |
| Greenhouse gas emissions Scope 2 | tCO2e | 35300 | 26800 | 39909 | 14 |
| Indirect GHG emissions (scope 2) (1000 tonnes) | 1000 tonnes | 29 | 17 | 37 | 50 |
| Other indirect GHG emissions (scope 3) (1000 tonnes) | 1000 tonnes | 1 | 1 | 1 | 50 |
| Scope 1 Direct Emission - Combustion of fuel for mobile sources - Diesel | tonnes CO2e | 609 | 407 | 622 | 13 |
| Scope 1 Direct Emission - Combustion of fuel for mobile sources - Petrol | tonnes CO2e | 238 | 1034 | 145 | 13 |
| Scope 1 Direct Emission - Combustion of fuel for stationary source - Diesel | tonnes CO2e | 2061 | 1675 | 2400 | 13 |
| Scope 1 Direct Emission - Combustion of fuel for stationary source - Fuel oil | tonnes CO2e | 240 | 2004 | 1970 | 13 |
| Scope 1 Direct Emission - Combustion of fuel for stationary source - Natural Gas | tonnes CO2e | 4011 | 6158 | 3622 | 13 |
| Scope 1 Direct Emission - Refrigerants | tonnes CO2e | 259 | 62 | 26 | 13 |
| Scope 2 Indirect Emission - Purchased electricity | tonnes CO2e | 28961 | 16908 | 37496 | 13 |
| Scope 3 Other Indirect Emission - Business air travel | tonnes CO2e | 18 | 13 | 15 | 13 |
| Scope 3 Other Indirect Emission - Paper waste disposed at landfills | tonnes CO2e | 4 | 10 | 9 | 13 |
| Total GHG emissions (1000 tonnes) | 1000 tonnes | 37 | 29 | 47 | 50 |
| Total Greenhouse Gas Emissions | tonnes CO2e | 36915 | 28610 | 46936 | 13 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Hazardous waste generated (1000 tonnes) | 1000 tonnes | 17 | 27 | 35 | 51 |
| Hazardous waste intensity (tonnes/m³ wastewater treated) | tonnes/m³ | 0.01 | 0.01 | 0.02 | 51 |
| Hazardous waste intensity (tonnes/tonne solid waste treated) | tonnes/tonne | 0.19 | 0.26 | 0.29 | 51 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Non-hazardous waste generated (1000 tonnes) | 1000 tonnes | 6 | 6 | 5 | 51 |
| Non-hazardous waste intensity (tonnes/employee) | tonnes/employee | 15 | 11 | 10 | 51 |
| Non-hazardous waste intensity (tonnes/m² building area) | tonnes/m² | 0.03 | 0.02 | 0.02 | 51 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Diesel | kWh | 9940496 | 7742098 | 11214895 | 21 |
| Diesel for mobile sources (1000 litres) | 1000 litres | 994 | 149 | 225 | 51 |
| Diesel for stationary source (1000 litres) | 1000 litres | 770 | 626 | 897 | 51 |
| Energy consumption | kWh | 73796155 | 74961655 | 95814399 | 21 |
| Energy intensity (kWh/m² office area) | kWh/m² | / | / | 30 | 51 |
| Energy intensity (kWh/m³ wastewater treated) | kWh/m³ | 44 | 3 | 59 | 51 |
| Energy intensity (kWh/tonne solid waste treated) | kWh/tonne | 723 | 1047 | 738 | 51 |
| Energy intensity (per m² of office area) | / | / | 30 | 21 | |
| Energy intensity (per m³ of treated wastewater) | 44 | 3 | 59 | 21 | |
| Energy intensity (per tonne of treated solid waste) | 723 | 1047 | 738 | 21 | |
| Fuel oil | kWh | 863136 | 7478782 | 7326661 | 21 |
| Fuel oil for stationary source (1000 litres) | 1000 litres | 80 | 696 | 682 | 51 |
| Natural gas | kWh | 21008958 | 32283145 | 18971845 | 21 |
| Natural gas for stationary source (1000 m³) | 1000 m³ | 2126 | 3267 | 1920 | 51 |
| Petrol | kWh | 778094 | 3400719 | 477229 | 21 |
| Petrol for mobile sources (1000 litres) | 1000 litres | 88 | 384 | 54 | 51 |
| Purchased electricity | kWh | 41205471 | 24056191 | 57823769 | 21 |
| Purchased electricity (1000 kWh) | 1000 kWh | 41205 | 24057 | 57824 | 51 |
| Total energy consumption (1000 kWh) | 1000 kWh | 73796 | 74962 | 95814 | 51 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Scope 3 Other Indirect Emission - Water consumption | tonnes CO2e | 514 | 339 | 631 | 13 |
| Water consumption (1000 m3) | 1000 m3 | 1279 | 843 | 1563 | 52 |
| Water use (m3/m2 office area) | m3/m2 | / | / | 0.39 | 52 |
| Water use intensity (m3/m3 wastewater treated) | m3/m3 | 1.59 | 0.76 | 2.15 | 52 |
| Water use intensity (m3/tonne solid waste treated) | m3/tonne | 4.1 | 5.08 | 5.67 | 52 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Employee age group ratio (18-25: 26-35: 36-45: 46-55: above 55) | 1:9:7:7:1 | 1:8:6:6:1 | 1:8:6:6:1 | 31 | |
| Frontline: Management ratio | 3:1 | 4:1 | 4:1 | 31 | |
| Full-time: part-time ratio | 108:1 | 53:1 | 31 | ||
| Male: female ratio | 6:1 | 5:1 | 5:1 | 31 | |
| Number of employees | 407 | 543 | 536 | 31, 52 | |
| Percentage of employees aged 18-25 (%) | % | 4 | 5 | 4 | 52 |
| Percentage of employees aged 26-35 (%) | % | 36 | 36 | 35 | 52 |
| Percentage of employees aged 36-45 (%) | % | 30 | 27 | 28 | 52 |
| Percentage of employees aged 46-55 (%) | % | 27 | 28 | 29 | 52 |
| Percentage of employees aged above 55 (%) | % | 3 | 3 | 3 | 52 |
| Percentage of employees working frontline (%) | % | 76 | 80 | 80 | 52 |
| Percentage of female employees (%) | % | 15 | 16 | 17 | 52 |
| Percentage of full-time employees (%) | % | 100 | 99 | 98 | 52 |
| Percentage of male employees (%) | % | 85 | 84 | 83 | 52 |
| Percentage of middle-level management employees (%) | % | 21 | 18 | 17 | 52 |
| Percentage of part-time employees (%) | % | 1 | 2 | 52 | |
| Percentage of senior-level management employees (%) | % | 3 | 3 | 3 | 52 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate | % | 23.5 | 31 | ||
| Number of employees left during the year | 126 | 31 | |||
| Number of employees who left the Group | 64 | 136 | 126 | 53 | |
| Turnover of employees aged 18-25 (%) | % | 35 | 23 | 33 | 53 |
| Turnover of employees aged 26-35 (%) | % | 18 | 26 | 25 | 53 |
| Turnover of employees aged 36-45 (%) | % | 11 | 33 | 31 | 53 |
| Turnover of employees aged 46-55 (%) | % | 12 | 18 | 13 | 53 |
| Turnover of employees aged above 55 (%) | % | 36 | 16 | 18 | 53 |
| Turnover of employees working frontline (%) | % | 17 | 26 | 24 | 53 |
| Turnover of female employees (%) | % | 10 | 27 | 23 | 53 |
| Turnover of full-time employees (%) | % | 16 | 25 | 24 | 53 |
| Turnover of male employees (%) | % | 17 | 25 | 24 | 53 |
| Turnover of middle-level management employees (%) | % | 9 | 19 | 25 | 53 |
| Turnover of senior-level management employees (%) | % | 27 | 27 | 13 | 53 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Fatality rate (%) | % | 0.18 | 53 | ||
| Number of work injuries (cases) | 6 | 5 | 12 | 53 | |
| Work-related fatalities | 1 | 53 |
Lost days due to work injury.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Average lost days due to injury | days per case | 53 | 34 | ||
| Cases resulting in less than or equal to 3 lost working days | 2 | 2 | 1 | 53 | |
| Cases resulting in more than 3 working days | 4 | 3 | 11 | 53 | |
| Lost working days due to work injury (less than or equal to 3 days) | cases | 1 | 34 | ||
| Lost working days due to work injury (more than 3 days) | cases | 11 | 34 | ||
| Total lost days due to work injuries | days | 315 | 222 | 640 | 53 |
| Total lost workdays due to work injury | workdays | 640 | 34 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Number of employees trained | 297 | 538 | 567 | 54 | |
| Percentage of employees trained | % | 73 | 99 | 106 | 54 |
| Percentage of employees trained (Employee Category Frontline & Other Staff) | % | 101 | 101 | 107 | 40 |
| Percentage of employees trained (Employee Category Middle Management) | % | 100 | 100 | 100 | 40 |
| Percentage of employees trained (Employee Category Senior Management) | % | 100 | 100 | 100 | 40 |
| Percentage of employees trained (Gender Female) | % | 101 | 101 | 106 | 40 |
| Percentage of employees trained (Gender Male) | % | 101 | 101 | 106 | 40 |
| Percentage of employees trained (Total Average) | % | 101 | 101 | 106 | 40 |
| Percentage of female employees trained | % | 63 | 94 | 104 | 54 |
| Percentage of frontline employees trained | % | 77 | 102 | 108 | 54 |
| Percentage of male employees trained | % | 75 | 100 | 106 | 54 |
| Percentage of middle management employees trained | % | 57 | 86 | 98 | 54 |
| Percentage of senior management employees trained | % | 73 | 93 | 94 | 54 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Average hours of training a female employee received | hours | 18 | 15 | 18 | 54 |
| Average hours of training a frontline employee received | hours | 23 | 16 | 22 | 54 |
| Average hours of training a male employee received | hours | 23 | 18 | 22 | 54 |
| Average hours of training a middle management employee received | hours | 17 | 23 | 18 | 54 |
| Average hours of training a senior management employee received | hours | 23 | 36 | 28 | 54 |
| Average hours of training received per employee | hours | 22 | 17 | 22 | 54 |
| Total hours of training received by employees | hours | 8916 | 9495 | 11607 | 54 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 114 | 68 | 95 |
| NOₓ Emissions | kg | 2697 | 2694 | 3579 |
| SOₓ Emissions | kg | 7 | 11 | 6 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2e | 9000 | 18000 | 9359 |
| GHG Emissions from Natural Gas | tonnes CO2e | 4011 | 6158 | 3622 |
| GHG Emissions from Purchased Electricity | tonnes CO2e | 28961 | 16908 | 37496 |
| HFC Emissions | tonnes CO2e | 259 | 62 | 26 |
| Indirect Energy Emissions (Scope 2) | tonnes CO2e | 35300 | 26800 | 39909 |
| Mobile Combustion Emissions | tonnes CO2e | 847 | 1441 | 767 |
| Scope 3 GHG Emissions (Business Travel) | tonnes CO2e | 18 | 13 | 15 |
| Scope 3 GHG Emissions (Waste Generated in Operations) | tonnes CO2e | 4 | 10 | 9 |
| Stationary Combustion Emissions | tonnes CO2e | 6312 | 9837 | 7992 |
| Total GHG Emissions | tonnes CO2e | 36915 | 28610 | 46936 |
| Total GHG Emissions Intensity (By Area) | tonnes/m2 building area | 1.83 | 0.09 | 0.14 |
| Total GHG Emissions Intensity (By Employee) | tonnes/employees | 91 | 53 | 88 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Total Hazardous Waste | tonnes | 17000 | 27000 | 35000 |
| Total Hazardous Waste Intensity (By Product Volume) | tonnes/m³ | 0.01 | 0.01 | 0.02 |
| Total Hazardous Waste Intensity (By Product Weight) | tonnes/tonne | 0.19 | 0.26 | 0.29 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Total Non-Hazardous Waste Intensity (By Area) | tonnes/m² | 0.03 | 0.02 | 0.02 |
| Total Non-Hazardous Waste Intensity (By Employee) | tonnes/employee | 15 | 11 | 10 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Diesel Fuel Consumption | kWh | 9940496 | 7742098 | 11214895 |
| Energy Consumption Intensity (By Area) | kWh/m² | None | None | 30 |
| Energy Consumption Intensity (By Product Weight) | kWh/tonne | 723 | 1047 | 738 |
| Energy Consumption Intensity (By Unit Product) | kWh/m³ | 44 | 3 | 59 |
| Gasoline Consumption | kWh | 778094 | 3400719 | 477229 |
| Heating Oil Consumption | kWh | 863136 | 7478782 | 7326661 |
| Natural Gas Consumption | kWh | 21008958 | 32283145 | 18971845 |
| Purchased Electricity | kWh | 41205471 | 24056191 | 57823769 |
| Total Energy Consumption | kWh | 73796155 | 74961655 | 95814399 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Water Consumption | m3 | 1279000 | 843000 | 1563000 |
| Water Consumption Intensity (By Revenue) | m3/m3 wastewater treated | 1.59 | 0.76 | 2.15 |
| Water Consumption in Office | m3/m2 | 0.39 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Number of Total Employees | 407 | 543 | 536 | |
| Percentage of Employees Aged 30-50 | % | 66 | 63 | 63 |
| Percentage of Employees Aged Above 50 | % | 3 | 3 | 3 |
| Percentage of Employees Aged Below 30 | % | 40 | 41 | 39 |
| Percentage of Female Employees | % | 15 | 16 | 17 |
| Percentage of Full-time Employees | % | 100 | 99 | 98 |
| Percentage of Male Employees | % | 85 | 84 | 83 |
| Percentage of Middle Management Employees | % | 21 | 18 | 17 |
| Percentage of Part-time Employees | % | 1 | 2 | |
| Percentage of Senior Management Employees | % | 3 | 3 | 3 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 18 | 26 | 25 |
| Turnover Rate of Employees Aged Above 50 | % | 36 | 16 | 18 |
| Turnover Rate of Employees Aged Below 30 | % | 35 | 23 | 33 |
| Turnover Rate of Female Employees | % | 10 | 27 | 23 |
| Turnover Rate of Full-time Employees | % | 16 | 25 | 24 |
| Turnover Rate of Male Employees | % | 17 | 25 | 24 |
| Turnover Rate of Middle Management Employees | % | 9 | 19 | 25 |
| Turnover Rate of Senior Management Employees | % | 27 | 27 | 13 |
| Turnover Rate of Total Employees | % | None | None | 23.5 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Number of Work-related Fatalities | 1 |
Lost days due to work injury.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 315 | 222 | 640 |
| Number of Work-related Injuries | cases | 6 | 5 | 12 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 73 | 99 | 106 |
| Percentage of Trained Female Employees | % | 63 | 94 | 104 |
| Percentage of Trained General Employees | % | 77 | 102 | 108 |
| Percentage of Trained Male Employees | % | 75 | 100 | 106 |
| Percentage of Trained Middle Management | % | 57 | 86 | 98 |
| Percentage of Trained Senior Management | % | 73 | 93 | 94 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 18 | 15 | 18 |
| Average Training Hours (Male) | hours | 23 | 18 | 22 |
| Average Training Hours (Middle Management) | hours | 17 | 23 | 18 |
| Average Training Hours (Senior Management) | hours | 23 | 36 | 28 |
| Average Training Hours per Employee | hours | 22 | 17 | 22 |
| Total Training Hours | hours | 8916 | 9495 | 11607 |