Sustainability Report 2019
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Percentage of total inventory of emissions checked | % | 78 | 40 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2021 | Report Pages |
|---|---|---|---|---|
| Calculate carbon footprint of transport and logistics for all TCD operations and set reduction target | Yes | 13 | ||
| Total emissions (tonnes CO2-e) relating to carbon neutral claims | tonnes CO2-e | 15576 | 40 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Reduce waste to landfill | % | 20% | 13 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2021 | Report Pages |
|---|---|---|---|---|
| Percentage of renewable materials in new product launches | % | 2 | 13 | |
| Sites with over 30 team members with food/organic waste composting | All | 13 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Greenhouse gas emissions reduction | percent | -38% | 18 | |
| Launch five new initiatives to reduce carbon footprint | initiatives | 5 | 13 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Waste recycled | percent | 40% | 18 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2022 | Report Pages |
|---|---|---|---|---|
| Renewable electricity | percent | 87% | 18 | |
| Run on 100% renewable electricity | renewable electricity | 100% | 13 | |
| Share of operations powered by renewable energy | over 75% | 19 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2021 | Report Pages |
|---|---|---|---|---|
| Conduct analysis on water consumption and treatment at manufacturing sites | Yes | 13 | ||
| Reduction in water consumption | percent | -15% | 18 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | 2021 | Report Pages |
|---|---|---|---|---|
| Reduction in electricity intensity | percent | -13% | 18 | |
| Set an electricity consumption reduction target | Yes | 13 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Production of review of Swisse and Biostime packaging | Yes | 13 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Double contributions for most critical raw ingredients | Yes | 13 | ||
| MSCI ESG Rating | BBB | 12 | ||
| New products launched - Baby accessories | new products | 31 | 27 | |
| New products launched - Infant milk formula | new products | 19 | 27 | |
| New products launched - Packaged food | new products | 33 | 27 | |
| New products launched - Skincare | new products | 31 | 27 | |
| New products launched - VMS | new products | 103 | 27 | |
| Number of data points incorporated in materiality assessment | 203 | 12 | ||
| Number of manufacturing facilities in China awarded 'Cleaner Production' sites | sites | 2 | 30 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Identify climate risks across visible value chain | Yes | 13 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Dedicated breastfeeding spaces in all offices with more than 30 people | Yes | 13 | |||
| Develop Global Parental Leave Policy | Yes | 13 | |||
| Sustainability team expansion | 100% | 7 | |||
| Total number of new team members globally in 2019 | 1119 | 6 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Proportion of team members left - Asia - aged 30-50 | 55% | 22 | |
| Proportion of team members left - Asia - aged over 50 | 3% | 22 | |
| Proportion of team members left - Asia - aged under 30 | 41% | 22 | |
| Proportion of team members left - Asia - female | 41% | 22 | |
| Proportion of team members left - Australasia and New Zealand - aged 30-50 | 57% | 22 | |
| Proportion of team members left - Australasia and New Zealand - aged over 50 | 20% | 22 | |
| Proportion of team members left - Australasia and New Zealand - aged under 30 | 23% | 22 | |
| Proportion of team members left - Australasia and New Zealand - female | 51% | 22 | |
| Proportion of team members left - Europe - aged 30-50 | 62% | 22 | |
| Proportion of team members left - Europe - aged over 50 | 18% | 22 | |
| Proportion of team members left - Europe - aged under 30 | 20% | 22 | |
| Proportion of team members left - Europe - female | 53% | 22 | |
| Proportion of team members left - Mainland China - aged 30-50 | 47% | 22 | |
| Proportion of team members left - Mainland China - aged over 50 | 2% | 22 | |
| Proportion of team members left - Mainland China - aged under 30 | 51% | 22 | |
| Proportion of team members left - Mainland China - female | 41% | 22 | |
| Proportion of team members left - North America - aged 30-50 | 57% | 22 | |
| Proportion of team members left - North America - aged over 50 | 0% | 22 | |
| Proportion of team members left - North America - aged under 30 | 43% | 22 | |
| Proportion of team members left - North America - female | 57% | 22 | |
| Team members left the company | 824 | 22 | |
| Team members left the company - Asia | 29 | 22 | |
| Team members left the company - Australasia and New Zealand | 108 | 22 | |
| Team members left the company - Europe | 55 | 22 | |
| Team members left the company - Mainland China | 625 | 22 | |
| Team members left the company - North America | 7 | 22 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Formalised global approach to health and safety | Yes | 13 | ||
| Workforce with access to mental health and wellbeing initiatives | Yes | 13 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Flexible working arrangements available to team members | percent | 72% | 23 |
| Increase in research and development spend compared to 2017 | 54% | 26 | |
| Number of research projects | 60 | 26 | |
| Research and development spend | USD | 23729796 | 26 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Average number of hours spent in training and development - Executive team | hours | 2.86 | 23 |
| Average number of hours spent in training and development - Female | hours | 3.05 | 23 |
| Average number of hours spent in training and development - Male | hours | 3.02 | 23 |
| Average number of hours spent in training and development - Management | hours | 4 | 23 |
| Average number of hours spent in training and development - Non-management | hours | 2.96 | 23 |
| Average number of hours spent in training and development - Total Workforce | hours | 3.04 | 23 |
| Total training hours across the group | hours | 10175 | 23 |
Description of measures to review employment practices to avoid child and forced labour.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Produce Modern Slavery Statement | Yes | 13 |
Number of suppliers by geographical region.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of contract manufacturers in ANZ | contract manufacturers | 9 | 30 |
| Number of contract manufacturers in Asia | contract manufacturers | 15 | 30 |
| Number of contract manufacturers in Europe | contract manufacturers | 23 | 30 |
| Number of contract manufacturers in USA | contract manufacturer | 1 | 30 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Launch supplier ESG grants program | Yes | 13 | |||
| Number of suppliers who completed ESG supplier questionnaire | suppliers | 23 | 30 | ||
| Roll out plan for Supplier Code of Conduct with new and existing suppliers | Yes | 13 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Map out the traceability of top 50 raw materials for Swisse and Biostime | Yes | 13 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2021 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|
| All product packaging recyclable, compostable or biodegradable | Yes | 13 | ||||
| Completion of review of Swisse and Biostime packaging | Yes | 13 | ||||
| Each product category to launch a product designed in collaboration with HCP group | Yes | 13 | ||||
| Percentage of contract manufacturers signing Supplier Code of Conduct | % | 100% | 13 | |||
| Percentage of new products meeting Raw Material Sourcing Policy standards | % | 100 | 13 | |||
| Top 10 (by volume) botanicals sourced from organic or regenerative agriculture farms | Yes | 13 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of ingredient reviews | 120 | 26 | |
| Number of product-related enquiries | 1971767 | 31 | |
| Percentage of complaints resolved and assessed for improvement | % | 98 | 31 |
| Percentage of enquiries responded to | % | 99 | 31 |
| Percentage of enquiries that were complaints | % | <1 | 31 |
| Total number of units produced globally | 130233672 | 31 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of patents filed | 3 | 26 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Total new products launched across the Group | new products | 199 | 27 |
| Total spend on Quality Management Systems | US$ | 6397771 | 31 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of customer and consumer engagement channels | 9 | 31 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2019 | FY2019 | Report Pages |
|---|---|---|---|---|
| H&H Group effective tax rate (accounting income tax expense as a percentage of profit before tax) | % | 35.7 | 24 | |
| Incident reports (non-compliance with relevant laws and regulations) | 23 | 23 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2021 | Report Pages |
|---|---|---|---|---|
| Board meetings with dedicated time to sustainability performance and governance | 3 | 7 | ||
| Corporate income tax rate - Australia | % | 30 | 24 | |
| Corporate income tax rate - Canada | % | 15 | 24 | |
| Corporate income tax rate - France | % | 28 | 24 | |
| Corporate income tax rate - Hong Kong SAR, China | % | 16.5 | 24 | |
| Corporate income tax rate - Ireland | % | 12.5 | 24 | |
| Corporate income tax rate - Italy | % | 24 | 24 | |
| Corporate income tax rate - Mainland China | % | 25 | 24 | |
| Corporate income tax rate - Malaysia | % | 24 | 24 | |
| Corporate income tax rate - Netherlands | % | 21.7 | 24 | |
| Corporate income tax rate - New Zealand | % | 28 | 24 | |
| Corporate income tax rate - Singapore | % | 17 | 24 | |
| Corporate income tax rate - United Kingdom | % | 19 | 24 | |
| Corporate income tax rate - United States | % | 29 | 24 | |
| Development of Group-wide Code of Conduct | Yes | 13 | ||
| Development of whistleblower system | Yes | 13 | ||
| Incorporate ESG KPIs into Executive team performance mechanism | Yes | 13 | ||
| Incorporate ESG KPIs into Executive team reward mechanism | Yes | 13 | ||
| Participation in the UN Global Compact | Yes | 13 | ||
| Percentage of whistle-blowing cases investigated internally and closed | % | 99 | 24 | |
| Review of BMS Policy | Yes | 13 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Initial funding for NewH2 corporate venture | million US dollars | 60 | 28 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2019 | 2020 | 2021 | 2025 | Report Pages |
|---|---|---|---|---|---|---|
| Achieve B Corp certification | Yes | 13 | ||||
| Collaboration with scientific partner for research on health and wellness | Yes | 13 | ||||
| Number of science reviews | 185 | 26 | ||||
| People reach as percentage of target remaining | 76% | 15 | ||||
| Percentage of engagement satisfaction score for Government Relations team | out of 10 | 8.5 | 24 | |||
| Reach 1 million people with health initiatives through H&H Foundation | people | 1000000 | 13 | |||
| Site activations (World Environment Day) | sites | 11 | 18 | |||
| Support a breast milk bank in every market with H&H | Yes | 13 | ||||
| Sustainability as a standing item at Board meetings | Yes | 13 | ||||
| Target for STREAT 2019 Christmas crowdfunding campaign | AUD | 100000 | 34 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Community program and initiative spend | US dollars | 997453 | 15 | ||
| Funds raised for STREAT 2019 Christmas crowdfunding campaign | AUD | 260000 | 34 | ||
| Group health and wellbeing spend | US dollars | 347706 | 15 | ||
| Increase in community program and initiative spend | 48% | 15 | |||
| Number of Sustainability Champion workshops conducted | 15 | 7 | |||
| Number of Sustainability Champions | 200 | 7 | |||
| Number of children to be supported in 2019 Angel Tour | children | 31 | 16 | ||
| Raise and invest US$500000 into H&H Foundation | USD | 500000 | 13 | ||
| Total contribution to community programs | USD, million USD | 5997453 | 1.5 | 17 | |
| Total direct H&H Foundation donations | USD | 803699 | 17 | ||
| Total volunteer hours dedicated by team members | hours | 7508 | 17 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | t CO2e | |
| Indirect Energy Emissions (Scope 2) | t CO2e | |
| Total GHG Emissions | tonnes CO2 equivalent | 15576 |
| Total GHG Emissions Intensity (By Employee) | tonnes CO2 equivalent per team member | |
| Total Other Indirect Energy Emissions (Scope 3) | t CO2e |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Total Hazardous Waste | t | 1 |
| Total Hazardous Waste Intensity (By Employee) | t per team member | 0.31 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Non-Hazardous Waste Landfilling | t |
| Non-Hazardous Waste Recycled | t |
| Total Non-Hazardous Waste Intensity (By Employee) | t per team member |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| GHG Emissions Reduction Percentage Compared to Last Year | percent | -38 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | percent | 40 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2022 |
|---|---|---|---|
| Energy Consumption Intensity (By Employee) | MWh per team member | ||
| Percentage of Renewable Energy Consumption | percent | 75 | 100 |
| Solar Energy | kWh per year | ||
| Total Energy Consumption | MWh |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Water Consumption | kl |
| Water Consumption Intensity (By Revenue) | kl per team member |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | percent | -13 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit |
|---|---|
| Packaging Material Consumption (Glass) | t |
| Packaging Material Consumption (Metal) | t |
| Packaging Material Consumption (Paper) | t |
| Packaging Material Consumption (Plastic) | t |
| Packaging Materials Consumed | t |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of New Employees | 1119 | |
| Number of Total Employees | ||
| Percentage of Employees Aged 30-50 | % | |
| Percentage of Employees Aged Above 50 | % | |
| Percentage of Employees Aged Below 30 | % | |
| Percentage of Female Employees | % | |
| Percentage of Full-time Employees | % | |
| Percentage of Male Employees | % | |
| Percentage of Part-time Employees | % |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 55 |
| Turnover Rate of Employees Aged Above 50 | % | 3 |
| Turnover Rate of Employees Aged Below 30 | % | 41 |
| Turnover Rate of Employees in Asia | count | 29 |
| Turnover Rate of Employees in Australasia and New Zealand | count | 108 |
| Turnover Rate of Employees in Europe | count | 55 |
| Turnover Rate of Employees in Mainland China | count | 625 |
| Turnover Rate of Employees in North America | count | 7 |
| Turnover Rate of Female Employees | % | 41 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Average Training Hours (Executive Employees) | hours | 2.86 |
| Average Training Hours (Female) | hours | 3.05 |
| Average Training Hours (General Staff) | hours | 2.96 |
| Average Training Hours (Male) | hours | 3.02 |
| Average Training Hours per Employee | hours | 3.04 |
| Total Training Hours | hours | 10175 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of Suppliers in Europe | suppliers | 23 |
| Number of Suppliers in United States | supplier | 1 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of Suppliers Participating in ESG Training | suppliers | 23 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Percentage of Suppliers Adopting Green Procurement Standards | % | 100 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Complaints Handling Rate | % | 98 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of Patents Applied | 3 |
Description of quality assurance process and recall procedures.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Passing Rate of Third-party Accreditation Performed under the Quality Management System | % | 57.29 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Total Public Welfare Donations | USD | 803699 | ||
| Total Social Investment | USD | 5997453 | 1500000 | 500000 |
| Total Volunteer Service Hours | hours | 7508 |