Environmental, Social and Governance Report 2019
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Air emissions from fuel consumption (NOx and SOx) - Total reporting footprint (all owned/directly controlled manufacturing, distribution, office, and retail facilities) | kg | 4471 | 53 |
| NOx emissions from diesel (all owned/directly controlled manufacturing, distribution, office, and retail facilities) | kg | 1992 | 53 |
| NOx emissions from fuel consumption (all owned/directly controlled manufacturing, distribution, office, and retail facilities) | kg | 4429 | 53 |
| NOx emissions from gasoline (all owned/directly controlled manufacturing, distribution, office, and retail facilities) | kg | 371 | 53 |
| NOx emissions from natural gas (all owned/directly controlled manufacturing, distribution, office, and retail facilities) | kg | 1968 | 53 |
| NOx emissions from propane (all owned/directly controlled manufacturing, distribution, office, and retail facilities) | kg | 98 | 53 |
| SOx emissions from diesel (all owned/directly controlled manufacturing, distribution, office, and retail facilities) | kg | 16 | 53 |
| SOx emissions from fuel consumption (all owned/directly controlled manufacturing, distribution, office, and retail facilities) | kg | 42 | 53 |
| SOx emissions from gasoline (all owned/directly controlled manufacturing, distribution, office, and retail facilities) | kg | 13 | 53 |
| SOx emissions from natural gas (all owned/directly controlled manufacturing, distribution, office, and retail facilities) | kg | 12 | 53 |
| SOx emissions from propane (all owned/directly controlled manufacturing, distribution, office, and retail facilities) | kg | 1 | 53 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2017–2019 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|---|
| Decrease in total Scope 1 and 2 carbon footprint | % | -6.6 | 26 | |||
| GHG Emissions (Tonnes Carbon Dioxide Equivalents, CO2e) | tonnes CO2e | 29225 | 28635 | 27299 | 25 | |
| GHG emissions Scope 1 (all owned/directly controlled manufacturing, distribution, office, and retail facilities) | tonnes | 3633 | 53 | |||
| GHG emissions Scope 2 (all owned/directly controlled manufacturing, distribution, office, and retail facilities) | tonnes | 23666 | 53 | |||
| GHG emissions in total (all owned/directly controlled manufacturing, distribution, office, and retail facilities) | tonnes | 27299 | 53 | |||
| GHG emissions intensity (all owned/directly controlled manufacturing, distribution, office, and retail facilities) | tonnes/sq ft | 0.0038 | 53 | |||
| Intensity of vehicle fuel consumption for all owned/directly controlled manufacturing, distribution, office, and retail facilities | kBtu/sq ft | 1.53 | 54 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Hazardous waste produced | tonnes | 26.7 | 29 |
| Intensity of hazardous waste produced at owned and operated manufacturing facilities in Oudenaarde (Belgium), Szekszárd (Hungary), Nashik (India), and Cuautitlán Izcalli (Mexico) | kg/sq ft | 0.018 | 54 |
| Reduction in hazardous waste compared to 2018 | % | -11 | 29 |
| Total hazardous waste produced at owned and operated manufacturing facilities in Oudenaarde (Belgium), Szekszárd (Hungary), Nashik (India), and Cuautitlán Izcalli (Mexico) | tonnes | 26.7 | 54 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Intensity of non-hazardous waste produced at owned and operated manufacturing facilities in Oudenaarde (Belgium), Szekszárd (Hungary), Nashik (India), and Cuautitlán Izcalli (Mexico) | kg/sq ft | 0.985 | 54 |
| Non-hazardous waste generated by manufacturing facilities | tonnes | 1464 | 29 |
| Number of unwanted luggage items collected for recycling and repurposing in Malaysia | items | 232 | 14 |
| Total non-hazardous waste produced at owned and operated manufacturing facilities in Oudenaarde (Belgium), Szekszárd (Hungary), Nashik (India), and Cuautitlán Izcalli (Mexico) | tonnes | 1464 | 54 |
| Weight of recycled plastic pellets from collected luggage in Malaysia | kg | 495 | 14 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2025 | Report Pages |
|---|---|---|---|
| Operations powered by renewable energy and achieving carbon neutrality | % | 100 | 26 |
| Operations powered by renewable energy and carbon neutrality achieved | renewable energy | 100% | 10 |
| Reduction in carbon intensity of operations compared to 2017 baseline | %, percent | 15 | 10, 26 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Wood use prevented by sparing paper (Germany, Spain, Italy) | tonnes | 1.6 | 29 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Intensity of electricity consumption for all owned/directly controlled manufacturing, distribution, office, and retail facilities | kWh/sq ft | 8.36 | 54 |
| Intensity of generator fuel consumption for all owned/directly controlled manufacturing, distribution, office, and retail facilities | kBtu/sq ft | 0.1 | 54 |
| Intensity of natural gas consumption for all owned/directly controlled manufacturing, distribution, office, and retail facilities | kWh/sq ft | 1.8 | 54 |
| Intensity of refrigerant consumption for all owned/directly controlled manufacturing, distribution, office, and retail facilities | kg/sq ft | 0.00001 | 54 |
| LED lighting usage in Belgium factory | % | 25 | 27 |
| Share of Nashik site energy needs met by solar electricity | % | 24 | 27 |
| Total energy consumption from electricity for all owned/directly controlled manufacturing, distribution, office, and retail facilities | kWh | 60259429 | 54 |
| Total energy consumption from generator fuel for all owned/directly controlled manufacturing, distribution, office, and retail facilities | kBtu | 723908 | 54 |
| Total energy consumption from natural gas for all owned/directly controlled manufacturing, distribution, office, and retail facilities | kWh | 12967062 | 54 |
| Total energy consumption from refrigerants for all owned/directly controlled manufacturing, distribution, office, and retail facilities | kg | 88 | 54 |
| Total energy consumption from vehicle fuel for all owned/directly controlled manufacturing, distribution, office, and retail facilities | kBtu | 11036605 | 54 |
| Weight of biofuel produced from collected luggage in Malaysia | kg | 655 | 14 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Total water consumption at owned and operated manufacturing facilities in Oudenaarde (Belgium), Szekszárd (Hungary), Nashik (India), and Cuautitlán Izcalli (Mexico) | m3 | 37707 | 55 |
| Water consumption intensity at owned and operated manufacturing facilities in Oudenaarde (Belgium), Szekszárd (Hungary), Nashik (India), and Cuautitlán Izcalli (Mexico) | m3/sq ft | 0.025 | 55 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2017-2025 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Lighting in stores provided by LED bulbs | % | 48 | 27 | ||
| Planned reduction in energy use at Hungary site | percent | 10 | 24 | ||
| Solar electricity generated at Nashik site | kWh | 1430000 | 27 | ||
| Targeted reduction in energy intensity of entire business | percent | 15 | 24 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Pages spared by moving to online system (Germany, Spain, Italy) | pages | 180000 | 29 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Cardboard packaging material used for finished products at owned and operated manufacturing facilities in Oudenaarde (Belgium), Szekszárd (Hungary), Nashik (India), and Cuautitlán Izcalli (Mexico) | tonnes | 4533 | 55 |
| Plastic packaging material used for finished products at owned and operated manufacturing facilities in Oudenaarde (Belgium), Szekszárd (Hungary), Nashik (India), and Cuautitlán Izcalli (Mexico) | tonnes | 215 | 55 |
| Polystyrene packaging material used for finished products at owned and operated manufacturing facilities in Oudenaarde (Belgium), Szekszárd (Hungary), Nashik (India), and Cuautitlán Izcalli (Mexico) | tonne | 1 | 55 |
| Tape packaging material used for finished products at owned and operated manufacturing facilities in Oudenaarde (Belgium), Szekszárd (Hungary), Nashik (India), and Cuautitlán Izcalli (Mexico) | tonnes | 14 | 55 |
| Total packaging material used for finished products at owned and operated manufacturing facilities in Oudenaarde (Belgium), Szekszárd (Hungary), Nashik (India), and Cuautitlán Izcalli (Mexico) | tonnes | 4763 | 55 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2030 | Report Pages |
|---|---|---|---|
| Use global data to build understanding and ability to achieve gender balance in key roles | N/A | 10 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2025 | Report Pages |
|---|---|---|---|
| Employees with access to professional development opportunities | employees | all | 10 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | 2030 | Report Pages |
|---|---|---|---|---|
| Map and publish full pre-customer journey of at least one product line with sustainability credentials built into manufacturing | product line | 1 | 10 | |
| Net sales by product category - Non-Travel | % | 41 | 7 | |
| Net sales by product category - Other | % | 1 | 7 | |
| Net sales by product category - Travel | % | 59 | 7 | |
| Net sales by region - Asia | % | 21.8 | 7 | |
| Net sales by region - Europe | % | 36.1 | 7 | |
| Net sales by region - Latin America | % | 4.6 | 7 | |
| Net sales by region - North America | % | 37.4 | 7 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of collected luggage items donated to marginalized community in Malaysia | items | 23 | 14 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| NOₓ Emissions | kg | 4429 |
| SOₓ Emissions | kg | 42 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes | 3633 | ||
| Indirect Energy Emissions (Scope 2) | tonnes | 23666 | ||
| Total GHG Emissions | tonnes | 29225 | 28635 | 27299 |
| Total GHG Emissions Intensity (By Area) | tonnes/sq ft | 0.0038 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Total Hazardous Waste | tonnes | 26.7 |
| Total Hazardous Waste Intensity (By Area) | kg/sq ft | 0.018 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Non-Hazardous Waste Recycled | tonnes | 0.495 |
| Total Non-Hazardous Waste Intensity (By Area) | kg/sq ft | 0.985 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2025 |
|---|---|---|
| Reduction in GHG Intensity Compared to Last Year | % | 15 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Direct Energy Consumption Intensity (By Area per Year) | kBtu/sq ft | 0.1 |
| Direct Energy Intensity (By Area) | kBtu/sq ft | 0.1 |
| Energy Consumption Intensity (By Area) | kWh/sq ft | 8.36 |
| Indirect Energy Consumption Intensity (By Area per Year) | kWh/sq ft | 8.36 |
| Natural Gas Consumption | kWh | 12967062 |
| Purchased Electricity | kWh | 60259429 |
| Total Direct Energy Consumption | kBtu | 11760513 |
| Total Energy Consumption | kWh | 60259429 |
| Total Indirect Energy Consumption | kWh | 60259429 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Water Consumption | m3 | 37707 |
| Water Consumption Intensity (By Revenue) | m3/sq ft | 0.025 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2017-2025 | 2019 | 2020 |
|---|---|---|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | % | 30 | ||
| Target Energy Consumption Reduction Percentage Compared to Last Year | percent | 15 | 10 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Packaging Material Consumption (Plastic) | tonnes | 215 |
| Packaging Materials Consumed | tonnes | 4763 |