2019 Sustainability Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Carbon Monoxide (CO)(ton) | ton | 4850 | 40 | ||
| Ethylene (kg) | kg | 1578 | 40 | ||
| NOx emission intensity (COSCO SHIPPING Lines) | kg/kiloton per nautical mile | 0.43 | 0.41 | 38 | |
| Nitrogen Oxides (NOx) (ton) | ton | 161810 | 40 | ||
| Nitrogen Oxides (NOx) emissions | ton | 431179.2 | 463453.66 | 461647.68 | 25 |
| Nitrogen oxides (NOx) emission (COSCO SHIPPING Lines) | ton | 463453.68 | 461407.68 | 38 | |
| Non Methane Volatile Organic Compounds (NMVOCs) (ton) | ton | 5400 | 40 | ||
| Particulate Matter (PM)(ton) | ton | 12200 | 40 | ||
| SOx emission intensity | kg/kiloton per nautical mile | 0.29 | 0.28 | 0.27 | 25 |
| SOx emission intensity (COSCO SHIPPING Lines) | kg/kiloton per nautical mile | 0.28 | 0.27 | 38 | |
| Sulphur Oxides (SOx) (ton) | ton | 74290 | 40 | ||
| Sulphur Oxides (SOx) emissions | ton | 287464.8 | 306969.1 | 307366.12 | 25 |
| Sulphur oxides (SOx) emission (COSCO SHIPPING Lines) | ton | 308969.1 | 307365.12 | 38 | |
| Toxic Emission Intensity (ton/TEU) | ton/TEU | 0.04 | 40 | ||
| emission intensity of NOx | % | 4.65 | 24 | ||
| emission intensity of SOx | % | 3.57 | 24 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| CO2 (Scope1&2) emissions | ton | 14900262.8 | 16014898.35 | 15031758.72 | 25 |
| CO2 Emissions Intensity-vessels (g/TEU·km) | g/TEU·km | 41.3 | 40 | ||
| CO2 emission (direct) (COSCO SHIPPING Lines) | ton | 16014488.35 | 15931758.72 | 38 | |
| CO2 emission (indirect) (COSCO SHIPPING Lines) | ton | 4070 | 4181.67 | 38 | |
| CO2 emission (ton) - direct | ton | 221031.09 | 39 | ||
| CO2 emission (ton) - indirect | ton | 409554.6 | 39 | ||
| CO2 emission intensity | kg/kiloton per nautical mile | 15.04 | 14.9 | 14.18 | 25 |
| CO2 emission intensity - direct (kg/TEU) | kg/TEU | na | 3.16 | 39 | |
| CO2 emission intensity - indirect (kg/TEU) | kg/TEU | na | 5.86 | 39 | |
| CO2 emission intensity-direct (COSCO SHIPPING Lines) | kg/kiloton per nautical mile | 14.9 | 14.18 | 38 | |
| CO2 emission intensity-indirect (COSCO SHIPPING Lines) | ton/capital | na | 3.8 | 38 | |
| Carbon Dioxide (CO2) Direct (ton) | ton | 5476100 | 40 | ||
| Carbon Dioxide (CO2) Indirect (ton) | ton | 18380 | 40 | ||
| Carbon emissions saved by oil-to-electricity conversion of gantry cranes | ton | 200 | 25 | ||
| NOx emission intensity | kg/kiloton per nautical mile | 0.44 | 0.43 | 0.41 | 25 |
| Total CO2 (ton) | ton | 525565.05 | 630585.69 | 39 | |
| Total CO2 emissions (Ports) | ton | 529787.07 | 525585 | 630585.09 | 25 |
| Total CO2 intensity (Ports) | kg/TEU | 10.18 | 8.86 | 9.03 | 25 |
| Total CO2 intensity (kg/TEU) | kg/TEU | 8.86 | 9.03 | 39 | |
| carbon dioxide emission intensity | % | 4.83 | 24 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Handling amount of dangerous goods (TEU) | TEU | 77500 | 65127 | 39 |
| Handling quantity of dangerous goods (COSCO SHIPPING Lines) | TEU | 148346 | 161169 | 38 |
| Hazardous Wastes (litre) | litre | 1.11 | 40 | |
| Hazardous Wastes Intensity (litre/TEU) | litre/TEU | 0.000000916 | 40 | |
| Hazardous waste (kg) | kg | 3173705 | 4132186 | 39 |
| Hazardous waste intensity (COSCO SHIPPING Lines) | m3/million RMB turnover | 0.02 | 0.33 | 38 |
| Production hazardous waste (COSCO SHIPPING Lines) | m3 | 2136.27 | 32485.8 | 38 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Domestic non-hazardous waste (COSCO SHIPPING Lines) | kg | 92400 | 92400 | 38 |
| General Wastes (m3) | m3 | 19221 | 40 | |
| General Wastes Intensity (m3/TEU) | m3/TEU | 0.00276 | 40 | |
| Grease (COSCO SHIPPING Lines) | ton | 11608.8 | 14776.6 | 38 |
| Grease (kg) | kg | 628570 | 840502.93 | 39 |
| Non-hazardous waste (kg) | kg | 702670 | 1334372 | 39 |
| Non-hazardous waste intensity (COSCO SHIPPING Lines) | m3/million RMB turnover | 1.01 | 0.94 | 38 |
| Waste intensity (kg/TEU) | kg/TEU | 0.07 | 0.08 | 39 |
| Waste waste intensity (COSCO SHIPPING Lines) | ton/million RMB turnover | 1.26 | 1.28 | 38 |
| Waste water intensity (m3/TEU) | m3/TEU | 0.01 | 0.01 | 39 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Container shipping volume handled by COSCO SHIPPING Lines | TEUs | 18368106 | 18784754 | 13 | |
| Diesel (Litre) | Litre | 55577110 | 74414665.55 | 39 | |
| Diesel (litre) | litre | 621580 | 40 | ||
| Diesel consumption | Litre | 59065133 | 55577110 | 74441608.55 | 25 |
| Diesel intensity | Litre/TEU | 1.14 | 0.94 | 1.07 | 25 |
| Diesel intensity (Litre/TEU) | Litre/TEU | 0.94 | 1.07 | 39 | |
| Electricity (COSCO SHIPPING Holdings) | thousand kwh | 128.78 | 127.33 | 38 | |
| Electricity (COSCO SHIPPING Lines) | thousand kwh | 5463.12 | 5171.49 | 38 | |
| Electricity (thousand kwh) | thousand kwh | 28438.5 | 40 | ||
| Electricity Intensity (thousand kwh/TEU) | thousand kwh/TEU | 0.0041 | 40 | ||
| Electricity intensity (COSCO SHIPPING Holdings) | thousand kwh/capital | 3.68 | 3.75 | 38 | |
| Electricity intensity (thousand kwh/TEU) | thousand kwh/TEU | 0.0077 | 0.0078 | 39 | |
| Electricity per capital (COSCO SHIPPING Lines) | thousand kwh/capital | 4.97 | 4.7 | 38 | |
| Fuel (Diesel oil (light oil)) (COSCO SHIPPING Lines) | ton | 166776.8 | 172020.66 | 38 | |
| Fuel (Fuel oil (heavy oil)) (COSCO SHIPPING Lines) | ton | 4992708.2 | 4950352.52 | 38 | |
| Fuel Intensity (ton/TEU) | ton/TEU | 0.25 | 40 | ||
| Fuel Oil (marine heavy oil) | 1752080 | 40 | |||
| Fuel intensity (COSCO SHIPPING Lines) | kg/kiloton per nautical mile | 4.79 | 4.56 | 38 | |
| Gas (COSCO SHIPPING Lines) | m3 | 391177 | 330515 | 38 | |
| Gas intensity (COSCO SHIPPING Lines) | m3/capital | 355.62 | 300.47 | 38 | |
| Gasoline (COSCO SHIPPING Holdings) | ton | 6.04 | 3.31 | 38 | |
| Gasoline (COSCO SHIPPING Lines) | ton | 19.96 | 19.14 | 38 | |
| Gasoline (Litre) | Litre | 926344 | 726817.01 | 39 | |
| Gasoline (litre) | litre | 109750 | 40 | ||
| Gasoline consumption | Litre | 1294114 | 968344 | 728817.01 | 25 |
| Gasoline intensity | Litre/TEU | 0.02 | 0.02 | 0.01 | 25 |
| Gasoline intensity (COSCO SHIPPING Holdings) | ton/capital | 182.86 | 97.35 | 38 | |
| Gasoline intensity (COSCO SHIPPING Lines) | ton/person million | 0.01 | 0.01 | 38 | |
| Gasoline intensity (Litre/TEU) | Litre/TEU | 0.02 | 0.01 | 39 | |
| Grease intensity (COSCO SHIPPING Lines) | kg/kiloton per nautical mile | 0.01 | 0.01 | 38 | |
| Grease intensity (kg/TEU) | kg/TEU | 0.01 | 0.01 | 39 | |
| Heating intensity (KJ/TEU) | KJ/TEU | 0.11 | 0.11 | 39 | |
| LNG intensity (Litre/TEU) | Litre/TEU | 0.28 | 0.25 | 39 | |
| LPG intensity (Litre/TEU) | Litre/TEU | 0.002 | 0.002 | 39 | |
| Liquefied Natural Gas (LNG) (kg) | kg | 1643690 | 1712950.54 | 39 | |
| Liquefied Petroleum Gas (LPG) (Litre) | Litre | 141702 | 140563.67 | 39 | |
| Liquefied Petroleum Gas (LPG) (kg) | kg | 7654 | 40 | ||
| Marine Lubricant | 9813700 | 40 | |||
| Natural Gas Intensity (thermal/TEU) | thermal/TEU | 0.0025 | 40 | ||
| Natural gas (m3) | m3 | 406976 | 417234 | 39 | |
| Natural gas (thermal) | 1701 | 40 | |||
| Natural gas intensity (m3/TEU) | m3/TEU | 0.01 | 0.01 | 39 | |
| Purchased Electricity (thousand kwh) | thousand kwh | 454853.59 | 547036 | 39 | |
| Purchased Heating (Heating MJ) | MJ | 6322.18 | 6522 | 39 | |
| Total fuel (COSCO SHIPPING Lines) | ton | 5149485 | 5122750.6 | 38 | |
| marine fuel consumption intensity | % | 4.8 | 24 | ||
| marine fuel intensity | kg/ kiloton per nautical mile | 4.8 | 4.79 | 4.56 | 24 |
| marine fuel oil consumption | tons | 5149050 | 5148450 | 5132750 | 24 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Domestic water (COSCO SHIPPING Lines) | ton | 43198 | 38972 | 38 |
| Fresh Water (ton) | ton | 149970 | 40 | |
| Production water (COSCO SHIPPING Lines) | ton | 190386.9 | 177327.3 | 38 |
| Total water (COSCO SHIPPING Lines) | ton | 233584.9 | 216299.3 | 38 |
| Waste water (Domestic waste water) (COSCO SHIPPING Lines) | ton | 38878.2 | 35474.8 | 38 |
| Waste water (Oily water) (COSCO SHIPPING Lines) | ton | 76251.3 | 91520.9 | 38 |
| Waste water (m3) | m3 | 827282.06 | 899890 | 39 |
| Water (COSCO SHIPPING Holdings) | ton | 449 | 426 | 38 |
| Water (Total water ton) | ton | 2733992.05 | 2738833 | 39 |
| Water Intensity (ton/TEU) | ton/TEU | 0.02 | 40 | |
| Water intensity (COSCO SHIPPING Holdings) | ton/capital | 12.83 | 12.53 | 38 |
| Water intensity (COSCO SHIPPING Lines) | ton/RMB10000 Turnover | 2.56 | 2.19 | 38 |
| Water intensity (ton/TEU) | ton/TEU | 0.09 | 0.09 | 39 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Solar Energy (thousand kwh) | thousand kwh | 214.58 | 40 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Board of Directors 30-50 years old (person) | person | 5 | 5 | 41, 43 |
| Board of Directors 30–50 years old (person) | person | 3 | 1 | 42, 44 |
| Board of Directors over 50 years old (person) | person | 5 | 6 | 42, 43, 44 |
| Board of directors over 50 years old (person) | person | 3 | 4 | 41 |
| Contracted employee (person) | person | 9471 | 10432 | 41, 42, 43, 44 |
| Contracted employee 30-50 (person) | person | 25 | 25 | 41, 43 |
| Contracted employee 30–50 (person) | person | 10777 | 9364 | 42 |
| Contracted employee <30 (person) | person | 2440 | 2138 | 41, 42, 43 |
| Contracted employee >50 (person) | person | 1883 | 3670 | 41, 42, 43 |
| Contracted employee age: 30–50 (person) | person | 1 | 41 | |
| Contracted employee age: >50 (person) | person | 1 | 1 | 41 |
| Contracted employee age: ≤30 (person) | person | 1 | 41 | |
| Contracted employee of management level (person) | person | 788 | 828 | 41, 42, 43 |
| Contracted female employee (person) | person | 6600 | 8422 | 41, 42, 43 |
| Contracted male employee (person) | person | 8477 | 23 | 41, 42, 43 |
| Employee 30–50 (person) | person | 4294 | 44 | |
| Employee compensation (salaries and benefits) | billion RMB | 8.84 | 13 | |
| Employee of management level (person) | person | 422 | 44 | |
| Employee ≤30 (person) | person | 3251 | 44 | |
| Employee ≥50 (person) | person | 982 | 44 | |
| Female employee (person) | person | 4305 | 44 | |
| Foreign contracted employee (person) | person | 1253 | 1121 | 42, 43 |
| Foreign employee (person) | person | 311 | 44 | |
| Full-time (person) | person | 17080 | 17249 | 42, 43 |
| Full-time employee (person) | person | 35 | 34 | 41, 44 |
| Hong Kong contracted employee (person) | person | 495 | 1076 | 42, 43 |
| Hong Kong employee (person) | person | 1142 | 44 | |
| Mainland contracted employee (person) | person | 384 | 392 | 41, 42, 43 |
| Mainland employee (person) | person | 4016 | 44 | |
| Male employee (person) | person | 4322 | 44 | |
| Number of female board members (person) | person | 1 | 1 | 41, 42, 44 |
| Number of male board members (person) | person | 6 | 11 | 41, 42, 43, 44 |
| Number of minority and vulnerable groups on the board (person) | person | 1 | 41 | |
| Other contracted employee (person) | person | 8683 | 24 | 41, 42, 43 |
| Other employee (person) | person | 8105 | 44 | |
| Overseas taxation paid | million RMB | 37.5 | 13 | |
| Part-time (person) | person | 592 | 44 | |
| Part-time employee (person) | person | 3345 | 2032 | 42, 43, 44 |
| Percentage of Hong Kong employee | % | 12.08 | 44 | |
| Percentage of contracted employee >50 | % | 7 | 100 | 41 |
| Percentage of contracted employee age 30–50 | % | 4 | 41 | |
| Percentage of contracted employee of management level (%) | % | 100 | 100 | 41 |
| Percentage of contracted employee ≤30 | % | 4 | 41 | |
| Percentage of contracted employee* (%) | % | 94.29 | 100 | 41 |
| Percentage of contracted female employee (%) | % | 100 | 100 | 41 |
| Percentage of contracted female employees | % | 6.36 | 6.36 | 42, 43 |
| Percentage of contracted male employee (%) | % | 91.67 | 100 | 41 |
| Percentage of contracted male employees | % | 83.33 | 4.35 | 41, 42, 43 |
| Percentage of employee (%) | % | 94 | 44 | |
| Percentage of employee age 30–50 | % | 5.59 | 44 | |
| Percentage of employee age ≤30 | % | 23.29 | 44 | |
| Percentage of employee age ≥50 | % | 2.44 | 44 | |
| Percentage of employee of management level (%) | % | 94.07 | 44 | |
| Percentage of female employee (%) | % | 94.22 | 44 | |
| Percentage of female employees | % | 13.49 | 44 | |
| Percentage of foreign employee | % | 9.23 | 44 | |
| Percentage of mainland contracted employee | % | 2.86 | 2.94 | 41 |
| Percentage of mainland employee | % | 14.24 | 44 | |
| Percentage of male employee (%) | % | 93.73 | 44 | |
| Percentage of male employees | % | 10.43 | 44 | |
| Percentage of other contracted employee (%) | % | 93.75 | 100 | 41 |
| Percentage of other employee (%) | % | 94 | 44 | |
| Retained earnings (positive impact compared to beginning of year) | billion RMB | 10.43 | 13 | |
| Total employee (person) | person | 12816 | 34 | 41, 42, 43, 44 |
| Total number of contracted female employees (person) | person | 297 | 297 | 41, 42, 43 |
| Total number of contracted male employees (person) | person | 381 | 351 | 41, 42, 43 |
| Total number of female employees (person) | person | 612 | 44 | |
| Total number of female new employees (person) | person | 155 | 156 | 42, 43 |
| Total number of male employees (person) | person | 409 | 44 | |
| Total number of new employees 30-50 years old (person) | person | 2 | 5 | 41, 43 |
| Total number of new employees 30–50 years old (person) | person | 100 | 42, 44 | |
| Total number of new employees in China (person) | person | 6 | 5 | 41, 42, 44 |
| Total number of new employees in Hong Kong (person) | person | 45 | 43 | |
| Total number of new employees in Mainland (person) | person | 307 | 220 | 43 |
| Total number of new employees in overseas (person) | person | 113 | 685 | 42, 43, 44 |
| Total number of new employees over 50 years old (person) | person | 5 | 13 | 42, 43, 44 |
| Total number of new employees under 30 years old (person) | person | 4 | 172 | 41, 42, 43, 44 |
| Total number of new female employees (person) | person | 2 | 984 | 41, 44 |
| Total number of new male employees (person) | person | 178 | 434 | 41, 42, 43, 44 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Contracted employee age 30-50 turnover (person) | person | 215 | 242 | 43 |
| Contracted employee age < 30 turnover (person) | person | 158 | 127 | 43 |
| Contracted employee age >50 turnover (person) | person | 143 | 130 | 43 |
| Employee turnover by age: Contracted employee age 30–50 (person) | person | 156 | 194 | 42 |
| Employee turnover by age: Contracted employee age ≤ 30 (person) | person | 350 | 247 | 42 |
| Employee turnover by age: Contracted employee age ≥ 50 (person) | person | 172 | 237 | 42 |
| Employee turnover rate by age: Percentage of contracted employee age 30–50 | % | 1.45 | 2.09 | 42 |
| Employee turnover rate by age: Percentage of contracted employee age ≤ 30 | % | 14.34 | 11.42 | 42 |
| Employee turnover rate by age: Percentage of contracted employee age ≥ 50 | % | 9.13 | 6.58 | 42 |
| Employee turnover total ratio: Turnover (person) of contracted employee | person | 678 | 678 | 42 |
| Employee turnover total ratio: Turnover rate of contracted employee (%) | % | 4.49 | 42 | |
| Foreign contracted employee turnover | % | 1.65 | 4.52 | 42 |
| Hong Kong contracted employee turnover | % | 1.65 | 1.82 | 42 |
| Mainland contracted employee turnover | % | 5.13 | 4.36 | 42 |
| Percentage of Hong Kong contracted employee turnover | % | 1.82 | 42 | |
| Percentage of Hong Kong contracted employee turnover rate | % | 10.18 | 43 | |
| Percentage of contracted employee age 30-50 turnover rate | % | 11.46 | 43 | |
| Percentage of contracted employee age < 30 turnover rate | % | 6.94 | 43 | |
| Percentage of contracted employee age >50 turnover rate | % | 11.65 | 43 | |
| Percentage of foreign contracted employee turnover | % | 3.14 | 42 | |
| Percentage of foreign contracted employee turnover rate | % | 7.03 | 43 | |
| Percentage of mainland contracted employee turnover | % | 4.36 | 42 | |
| Percentage of mainland contracted employee turnover rate | % | 7.03 | 43 | |
| Turnover (person) of contracted employee | person | 552 | 499 | 41, 43 |
| Turnover (person) of employee | person | 1021 | 44 | |
| Turnover rate of contracted employee (%) | % | 2.86 | 4.78 | 41, 43 |
| Turnover rate of employee (%) | % | 11.97 | 44 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Injury rate by thousand person (%) | % | 7.07 | 5.75 | 43 |
| Injury rate by thousand person (‰) | ‰ | 2.58 | 44 | |
| Occupational injury: Injury rate by thousand person (‰) | ‰ | 0.0657 | 42 | |
| Occupational injury: Work-related injuries (person) | person | 1 | 42 | |
| Work-related injuries (person) | person | 9 | 5 | 43, 44 |
Lost days due to work injury.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Total number of missed work days | day, days | 1414 | 227 | 43, 44 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Other trained contracted employee (person) | person | 30 | 24 | 41, 43 |
| Other trained employee (person) | person | 7618 | 44 | |
| Percentage of contracted employee (%) trained | % | 100 | 100 | 43 |
| Percentage of contracted employee of management level (%) trained | % | 100 | 100 | 43 |
| Percentage of contracted female employee (%) trained | % | 100 | 100 | 43 |
| Percentage of contracted male employee (%) trained | % | 100 | 100 | 43 |
| Trained contracted employee | person | 340 | 321 | 41, 43 |
| Trained contracted employee of management level (person) | person | 100 | 10 | 41, 43 |
| Trained contracted female employee (person) | person | 11 | 100 | 41, 43 |
| Trained contracted male employee (person) | person | 224 | 23 | 41, 43 |
| Trained employee | person | 8015 | 44 | |
| Trained employee of management level (person) | person | 397 | 44 | |
| Trained female employee (person) | person | 4393 | 44 | |
| Trained male employee (person) | person | 3914 | 44 | |
| Training: Other trained contracted employee (person) | person | 15086 | 10820 | 42 |
| Training: Percentage of contracted employee (%) | % | 100 | 100 | 42 |
| Training: Percentage of contracted employee of management level (%) | % | 100 | 100 | 42 |
| Training: Percentage of contracted female employee (%) | % | 100 | 100 | 42 |
| Training: Percentage of contracted male employee (%) | % | 100 | 100 | 42 |
| Training: Percentage of other contracted employee (%) | % | 100 | 100 | 42 |
| Training: Trained contracted employee of management level (person) | person | 11 | 11 | 42 |
| Training: Trained contracted female employee (person) | person | 6600 | 5822 | 42 |
| Training: Trained contracted male employee (person) | person | 8477 | 6405 | 42 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Average training hours of female employee (hour) | hour | 32.18 | 41, 43, 44 | |
| Average training hours of male employee (hour) | hour | 8.14 | 41, 43, 44 | |
| Average training hours of management employee (hour) | hour | 8 | 41, 43, 44 | |
| Average training hours of other employee (hour) | hour | 100 | 41, 43, 44 | |
| Average training hours: Average training hours of female employee (hour) | hour | 16 | 18.1 | 42 |
| Average training hours: Average training hours of male employee (hour) | hour | 16 | 18.1 | 42 |
| Average training hours: Average training hours of management employee (hour) | hour | 16 | 18 | 42 |
| Average training hours: Average training hours of other employee (hour) | hour | 16 | 18.1 | 42 |
| Total hours of training | hour, hours | 429 | 1054 | 41, 43, 44 |
| Training: Total hours of training | hours | 15097 | 100191 | 42 |
Number of suppliers by geographical region.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Distribution of domestic suppliers - CSH | suppliers | 6084 | 18 | ||
| Distribution of domestic suppliers - CSL | suppliers | 4758 | 18 | ||
| Distribution of domestic suppliers - CSP | suppliers | 2868 | 18 | ||
| Distribution of domestic suppliers - OOIL | suppliers | 4930 | 18 | ||
| Distribution of oversea suppliers - CSH | suppliers | 6 | 18 | ||
| Distribution of oversea suppliers - CSL | suppliers | 1881 | 18 | ||
| Distribution of oversea suppliers - CSP | suppliers | 3096 | 18 | ||
| Distribution of oversea suppliers - OOIL | suppliers | 14052 | 18 | ||
| Domestic supplier | 53 | 60 | 41 | ||
| No. of dangerous goods handling (TEU) | TEU | 128218 | 40 | ||
| Number of suppliers of COSCO SHIPPING Lines (CSL) | suppliers | 10457 | 18 | ||
| Number of suppliers of COSCO SHIPPING Ports (CSP) | suppliers | 6563 | 18 | ||
| Number of suppliers of OOEI | suppliers | 2004 | 18 | ||
| Number of suppliers of OOIL | suppliers | 18826 | 18 | ||
| OCEAL handled container shipping volume | TEUs (million) | 5.94 | 13 | ||
| Overseas supplier | 1 | 41 | |||
| Supplier - Domestic | 3279 | 2686 | 43 | ||
| Supplier - Overseas | 2688 | 3090 | 43 | ||
| Supplier: Domestic | 7286 | 8756 | 42 | ||
| Supplier: Overseas | 1617 | 1881 | 42 | ||
| Total business revenue | RMB thousand yuan | 90304970 | 139342284 | 150540591 | 13 |
| Total number of suppliers of COSCO SHIPPING Holdings (CSH) | suppliers | 86 | 18 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Business revenue of COSCO SHIPPING Lines | billion RMB | 91.37 | 98.56 | 13 | |
| Business revenue of OOCL | billion RMB | 47.41 | 13 | ||
| Business revenue of terminal operations | billion RMB | 6.63 | 7.08 | 13 | |
| Customer satisfaction index | 87.9 | 88.03 | 88.86 | 18 | |
| Decrease in number of complaints compared to previous year | down 71% | 18 | |||
| KPI for the period of first submission of business problem process | 100% | 18 | |||
| KPI for the period of first submission of information maintenance | 97.84% | 18 | |||
| Number of complaints received | complaints | 1680 | 18 | ||
| Number of complaints received about products and services (overseas) | pieces | 1452 | 44 | ||
| Number of complaints received about products and services: Number of complaints (pieces) | pieces | 8 | 2 | 42 | |
| Number of complaints received from domestic trade | complaints | 442 | 18 | ||
| Number of complaints received from foreign trade | complaints | 1238 | 18 | ||
| Number of customer visits by service teams | visits | 1010 | 18 | ||
| Number of effective questionnaires returned in customer satisfaction survey | questionnaires | 2295 | 18 | ||
| Number of questionnaires distributed in customer satisfaction survey | questionnaires | 2479 | 18 | ||
| Target of booking timeliness for space booking | 92% | 18 | |||
| Target of booking timeliness for space booking in 2018 | 86% | 18 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| CSP total throughput | TEUs | 117365360 | 123784336 | 13 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| PRC enterprise income taxes paid | million RMB | 409.99 | 13 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Total number of board members (person) | person | 13 | 14 | 41, 42, 43, 44 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Hong Kong profit taxes paid | million RMB | 73.6 | 13 | ||
| Operating cost | RMB thousand yuan | 86725170 | 120794252 | 135211892 | 13 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | ton | 12200 | ||
| NOₓ Emission Intensity (By Logistics) | kg/kiloton per nautical mile | 0.44 | 0.43 | 0.41 |
| NOₓ Emissions | ton | 431179.2 | 463453.66 | 461647.68 |
| SOₓ Emission Intensity (By Logistics) | kg/kiloton per nautical mile | 0.29 | 0.28 | 0.27 |
| SOₓ Emissions | ton | 287464.8 | 308969.1 | 307365.12 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | ton | 16014488.35 | 15931758.72 | |
| Indirect Energy Emissions (Scope 2) | ton | 4070 | 4181.67 | |
| Scope 1 GHG Emissions Intensity (By Container Volume) | kg/TEU | 3.16 | ||
| Scope 2 GHG Emissions Intensity (By Container Volume) | kg/TEU | 5.86 | ||
| Total GHG Emissions | ton | 14900262.8 | 16014898.35 | 15031758.72 |
| Total GHG Emissions Intensity (By Container Volume) | kg/TEU | 10.18 | 8.86 | 9.03 |
| Total GHG Emissions Intensity (By Product Weight) | kg/kiloton per nautical mile | 15.04 | 14.9 | 14.18 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Total Hazardous Waste | kg | 3173705 | 4132186 |
| Total Hazardous Waste Intensity (By Revenue) | m3/million RMB turnover | 0.02 | 0.33 |
| Total Hazardous Waste Intensity (By Unit Product) | litre/TEU | 0.000000916 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | kg | 92400 | 92400 |
| Total Non-Hazardous Waste Intensity (By Revenue) | m3/million RMB turnover | 1.01 | 0.94 |
| Total Non-Hazardous Waste Intensity (By Unit Product) | kg/TEU | 0.07 | 0.08 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Diesel Fuel Consumption | Litre | 59065133 | 55577110 | 74441608.55 |
| Fossil Fuel Consumption | Litre | 60359247 | 56545454 | 75170425.56 |
| Gasoline Consumption | Litre | 1294114 | 968344 | 728817.01 |
| LNG Consumption | kg | None | 1643690 | 1712950.54 |
| LPG Consumption | Litre | None | 141702 | 140563.67 |
| Natural Gas Consumption | m3 | 406976 | 417234 | |
| Purchased Electricity | thousand kwh | 454853.59 | 547036 | |
| Purchased Heating | MJ | 6322.18 | 6522 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Discharge of Domestic Wastewater | ton | 38878.2 | 35474.8 |
| Total Wastewater Discharge | ton | 38878.2 | 35474.8 |
| Total Water Withdrawal | ton | 233584.9 | 216299.3 |
| Water Consumption Intensity (By Revenue) | ton/RMB10000 Turnover | 2.56 | 2.19 |
| Water Consumption in Office | ton | 43198 | 38972 |
| Water Consumption in Production and Operation | ton | 190386.9 | 177327.3 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Water Consumption Reduction Compared to Last Year | ton |
| Water Consumption Reduction Percentage Compared to Last Year | % |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Number of Contractors | person | 24603 | 33618 | |
| Number of Employees Aged 30-50 | person | 17760 | 16877 | |
| Number of Employees Aged Above 50 | person | 2801 | 4788 | |
| Number of Employees Aged Below 30 | person | 4305 | 3973 | |
| Number of Employees in Hong Kong | person | 2574 | 3184 | |
| Number of Employees in Mainland China | person | 18585 | 18853 | |
| Number of Female Employees | person | 7796 | 9707 | |
| Number of Full-time Employees | person | 17115 | 35647 | |
| Number of Male Employees | person | 16809 | 18006 | |
| Number of New Employees | person | 2176 | 8249 | |
| Number of New Employees (Above 50) | person | 5 | 74 | |
| Number of New Employees (Aged 30-50) | person | 117 | 719 | |
| Number of New Employees (Aged Below 30) | person | 580 | 1902 | |
| Number of New Employees (Female) | person | 208 | 1189 | |
| Number of New Employees (Hong Kong) | person | 45 | ||
| Number of New Employees (Mainland China) | person | 307 | 220 | |
| Number of New Employees (Male) | person | 597 | 1392 | |
| Number of New Employees (Overseas) | person | 356 | 1147 | |
| Number of Part-time Employees | person | 5328 | 7755 | |
| Number of Total Employees | RMB thousand yuan | 90304970 | 12816 | 34 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Turnover Rate of Contractors | % | 2.86 | 2.94 |
| Turnover Rate of Employees Aged 30-50 | % | 1.45 | 2.09 |
| Turnover Rate of Employees Aged Above 50 | % | 9.13 | 6.58 |
| Turnover Rate of Employees Aged Below 30 | % | 14.34 | 11.42 |
| Turnover Rate of Employees in Hong Kong | % | 1.65 | 1.82 |
| Turnover Rate of Employees in Mainland China | % | 5.13 | 4.36 |
| Turnover Rate of Employees in Overseas | % | 1.65 | 4.52 |
| Turnover Rate of Total Employees | % | 5.8 | 11.97 |
Lost days due to work injury.
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 1414 | 1642 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 |
| Percentage of Trained Contract Employees | % | 100 | 100 |
| Percentage of Trained Female Employees | % | 100 | 100 |
| Percentage of Trained Male Employees | % | 100 | 100 |
| Percentage of Trained Senior Management | % | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Average Training Hours (Female) | hour | 16 | 18.1 |
| Average Training Hours (General Employees) | hour | 16 | 18.1 |
| Average Training Hours (Male) | hour | 16 | 18.1 |
| Average Training Hours (Senior Management) | hour | 16 | 18 |
| Total Training Hours | hours | 15097 | 100191 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of Suppliers in Overseas | suppliers | 14052 |
| Number of Total Suppliers | suppliers | 86 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Complaints Handling Rate | % | 100 | |
| Number of Products and Service Related Complaints | pieces | 8 | 2 |
| Total Number of Customer Complaints | complaints | 1680 |