2019 CORPORATE SOCIAL RESPONSIBILITY REPORT

Year: 2019
Published: 2020-04-22
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2017 2018 2019 Report Pages
A1 NOx emissions tonne 108.48 143.05 74.09 39
A1 NOx emissions per unit of sales volume g/unit 87.79 95.32 54.42 39
A1 SO2 emissions tonne 21.88 36.32 9.66 39
A1 SO2 emissions per unit of sales volume g/unit 17.19 17.67 7.08 39

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
A1 GHG emissions under Scope 1 tCO2e 138039.39 162914.07 141008.06 39
A1 GHG emissions under Scope 2 tCO2e 425437.47 457421.97 410098.02 39

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
A1 A1.3 A1C emissions per unit of sales volume g/unit 0.19 0.19 0.17 39
A1 Hazardous waste handled and/or disposed kg/unit 5.82 7.38 6.56 39
A1 Waste water disposal tonne 2229478 2239471 2226478 39
A1 Waste water disposal per unit of sales volume tonne/unit 1.61 1.53 1.63 39

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
A1 Recycling rate of solid waste % 96.32 97.08 97.06 39

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2017 2018 2019 Report Pages
A1 Reduced GHG emissions tCO2e -37878.2 -18180.8 -37878.2 39

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2017 2018 2019 Report Pages
Annual growth rate % 148 56.6 17.7 42
No. and proportion of employees by age group: 31-50 years old person/% 11561 (26.9) 23185 (35.5) 21509 (36.5) 42
No. and proportion of employees by age group: Above 50 years old person/% 515 (1.2) 903 (1.4) 771 (1.3) 42
No. and proportion of employees by age group: Under 30 years old person/% 35698 (72.0) 41170 (63.1) 36533 (62.1) 42
No. and proportion of employees by employment category: Employees person/% 33043 (77.0) 55770 (85.5) 51532 (87.6) 42
No. and proportion of employees by employment category: Interns person/% 9012 (21.0) 8937 (13.7) 6553 (11.8) 42
No. and proportion of employees by employment category: Labour services person/% 83 (0.1) 21 (0.0) 11 (0.0) 42
No. and proportion of employees by employment category: People retired after retirement person/% 68 (0.1) 78 (0.1) 87 (0.1) 42
No. and proportion of employees by employment category: Reserved people person/% 773 (1.8) 480 (0.7) 270 (0.5) 42
No. and proportion of employees by gender: Female person/% 5579 (13.0) 9346 (14.3) 9016 (15.3) 42
No. and proportion of employees by gender: Male person/% 37335 (87.0) 56082 (85.7) 49797 (84.7) 42
No. of employees in the highest governance body person 32 32 32 42
No. of ethnic minorities employees person 2101 302 2667 42
No. of ethnic minorities employees in the highest governance body person 1 1 1 42
No. of female employees in the highest governance body person 4 4 4 42
No. of fresh graduates hired person 1376 2661 1941 42
No. of local senior executives hired person 15 16 18 42
No. of new employees person 18215 32741 8757 42
No. of new employees 31-50 years old person 2568 6421 2663 43
No. of new employees above 50 years old person 37 92 47 43
No. of new employees under 30 years old person 15160 26228 6049 43
No. of retired employees person 24 28 36 40, 42
Percentage labour contract signed % 100 100 100 42
Percentage of employees involved in activities % 77 77.6 77.9 42
Percentage of social security coverage % 100 100 100 42
Proportion of employees in labour union % 100 100 100 42
Proportion of new employees 31-50 years old % 14.1 19.6 30.4 43
Proportion of new employees above 50 years old % 0.2 0.3 0.5 43
Proportion of new employees under 30 years old % 85.7 80.1 69.1 43
Total Asset RMB100 million 849.81 914.61 1079.28 13
Total no. of employees person 42914 65286 58813 40, 42
Total operating revenue RMB100 million 927.61 1065.95 974.01 13

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2017 2018 2019 Report Pages
No. and proportion of employees turnover 31-50 years old person 1036 1534 4279 43
No. and proportion of employees turnover above 50 years old person 43 44 91 43
No. and proportion of employees turnover female person 482 778 1654 43
No. and proportion of employees turnover male person 6790 10940 12358 43
No. and proportion of employees turnover under 30 years old person 6112 10040 5952 43
No. of employee's turnover person 7911 11598 13972 42
Proportion of employees turnover 31-50 years old % 14.4 13.2 31.3 43
Proportion of employees turnover above 50 years old % 0.6 0.4 0.7 43
Proportion of employees turnover female % 6.7 6.7 11.6 43
Proportion of employees turnover male % 93.3 93.3 88.4 43
Proportion of employees turnover under 30 years old % 36 68.4 68 43
Rates of absenteeism ‰ 0.028 0.025 0.044 43

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2017 2018 2019 Report Pages
Accident rates of light injuries ‰ 0.31 0.22 0.2 43
Accident rates of severe injuries ‰ 0.08 0.042 0.02 43
B2.1 Accident rates of light injuries 0.31 0.22 0.2 41
B2.1 Accident rates of severe injuries 0.042 41
B2.1 No. of accidents number 19 19 13 41
B2.1 Rates of absenteeism % 0.23 0.65 0.44 41
B2.1 Rates of work-related injuries % 0.39 0.27 0.22 41
No. of accidents number 19 19 19 43
Rates of work-related injuries ‰ 0.39 0.27 0.22 43

Lost days due to work injury.

Indicator Unit 2017 2018 2019 Report Pages
B2.1 Lost working days caused by work-related injuries Day 309 454 336 41
B2.2 Financial loss caused by accidents 10 thousand RMB 29.5 28.1 11.6 41
Financial loss caused by accidents RMB10 thousand 29.5 29.1 23 43
Reduced working days caused by work-related injuries days 309 454 374 43

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2017 2018 2019 Report Pages
Malfunction rate per thousand (12MS) ‰ 48 31 28 42
Percentage of health and medical records completed % 100 100 100 42

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2017 2018 2019 Report Pages
B3.1 No. of training sessions session 17356 23415 22076 41
B3.1 Percentage of employees trained % 100 100 100 41
B3.1 Percentage of training employees by category - Middle management % 100 100 100 41
B3.1 Percentage of training employees by category - Ordinary employees % 100 100 100 41
B3.1 Percentage of training employees by category - Senior management % 100 100 100 41
B3.1 Total hours in training sessions hours 3572531 5258149 4454023 41
No. of team-building activities for employees time 219 233 221 42
No. of training sessions session 17748 25618 22446 43
Percentage of employees accepting assessment of performance and professional development at regular intervals % 100 100 100 42

The average training hours completed per employee by gender and employee category.

Indicator Unit 2017 2018 2019 Report Pages
Average training hours per employee by employee category Middle management hours/person 63.4 82 63.6 43
Average training hours per employee by employee category Ordinary management hours/person 62.1 81.5 62.8 43
Average training hours per employee by employee category Senior management hours/person 59.3 79 59.8 43
Average training hours per employee by gender Female hours/person 69.6 80.6 70.4 43
Average training hours per employee by gender Male hours/person 67.3 81.7 69.8 43
Average training hours per employee by job function Administration hours/person 64 79 63.8 43
Average training hours per employee by job function Operation hours/person 65 81.6 65.7 43
Average training hours per employee by job function Research hours/person 78 83 79.3 43
Average training hours per employee by job function Technology hours/person 59 80 60.2 43
B3.1 Average training hours per employee hours/person 91.6 75.3 69.8 41
B3.2 Average training hours per employee by employee type - Middle management hours/person 81 75.5 63.5 41
B3.2 Average training hours per employee by employee type - Ordinary employees hours/person 79 75 69.6 41
B3.2 Average training hours per employee by employee type - Senior management hours/person 83 76 59.8 41
B3.2 Average training hours per employee by gender - Female hours/person 73.1 74.5 70.4 41
B3.2 Average training hours per employee by gender - Male hours/person 79.3 75.5 69.6 41
B3.2 Average training hours per employee by job function - Administration hours/person 72 75.3 63.8 41
B3.2 Average training hours per employee by job function - Operation hours/person 63.3 75 65.5 41
B3.2 Average training hours per employee by job function - Research hours/person 86 76 73.3 41
B3.2 Average training hours per employee by job function - Technology hours/person 76 75.8 62.1 41
Percentage of training employees % 100 100 100 43
Percentage of training employees Middle management % 100 100 100 43
Percentage of training employees Ordinary management % 100 100 100 43
Percentage of training employees Senior management % 100 100 100 43
Total hours of team-building activities for employees hours 1192 1278 1283 42
Total hours of training sessions organised hours 5691296 5727332 5155060 43

Description of measures to review employment practices to avoid child and forced labour.

Indicator Unit 2016 2017 2018 2019 Report Pages
GRI 408 Child Labour 2016 - Operations and suppliers at significant risk for incidents of child labour N/A 51
GRI 409 Forced or Compulsory Labour 2016 - Operations and suppliers at significant risk for incidents of forced or compulsory labour N/A 51
GRI 410 Security Practices 2016 - Management approach disclosure 47 51
GRI 410 Security Practices 2016 - Security personnel trained in human rights policies or procedures 47 51
GRI 411 Rights of Indigenous Peoples 2016 - Incidents of violations involving rights of indigenous peoples N/A 51
GRI 412 Human Rights Assessment 2016 - Significant investment agreements and contracts that include human rights clauses or that underwent human rights screening 46 51
No. of labour disputes complaints number 25 27 22 42

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2016 Report Pages
GRI 414 Supplier Social Assessment 2016 - New suppliers that were screened using social criteria 56 51

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2016 Report Pages
GRI 414 Supplier Social Assessment 2016 - Negative social impacts in the supply chain and actions taken N/A 51

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2016 2017 2018 2019 Report Pages
GRI 416 Customer Health and Safety 2016 - Incidents of non-compliance concerning the health and safety impacts of products and services N/A 51
GRI 417 Marketing and Labelling 2016 - Incidents of non-compliance concerning marketing communications N/A 51
GRI 417 Marketing and Labelling 2016 - Incidents of non-compliance concerning product and service information and labelling N/A 51
Recall times time 1 1 1 42

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2017 2018 2019 Report Pages
Proportion of complaints processed % 100 100 100 42
Total no. of complaints processed case 27846 29545 31501 42

Description of quality assurance process and recall procedures.

Indicator Unit 2017 2018 2019 Report Pages
IQS % 113 115 103 42

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2016 Report Pages
GRI 418 Customer Privacy 2016 - Substantiated complaints concerning breaches of customer privacy and losses of customer data N/A 51

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2016 Report Pages
GRI 419 Socioeconomic Compliance 2016 - Non-compliance with laws and regulations in the social and economic area N/A 51

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2016 2017 2018 2019 Report Pages
Corporate income tax RMB100 million 20.39 22.85 13.75 13
GRI 415 Public Policy 2016 - Political contributions N/A 51

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2016 2017 2018 2019 Report Pages
GRI 413 Local Communities 2016 - Operations with significant actual and potential negative impacts on local communities N/A 51
No. of club activities organised time 121 854 644 42
No. of club membership person 1260621 2003569 2358608 42

The types of emissions and respective emissions data.

Standard Indicator Unit 2017 2018 2019
NOâ‚“ Emissions tonne 108.48 143.05 74.09
SOâ‚“ Emissions tonne 21.88 36.32 9.66

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Direct GHG Emissions (Scope 1) tCO2e 138039.39 162914.07 141008.06
Indirect Energy Emissions (Scope 2) tCO2e 425437.47 457421.97 410098.02
Total GHG Emissions tCO2e 563476.86 620336.04 551106.08

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Total Hazardous Waste Intensity (By Unit Product) kg/unit 5.82 7.38 6.56

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Recycling Rate of Non-Hazardous Waste % 96.32 97.08 97.06

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2017 2018 2019
GHG Emissions Reduction Compared to Last Year tCO2e -37878.2 -18180.8 -37878.2

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2017
Hazardous Waste Intensity Reduction Percentage Compared to Last Year % 100

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit
Percentage of Renewable Energy Consumption %
Total Direct Energy Consumption tonne of standard coal
Total Indirect Energy Consumption tonne of standard coal

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit
Recycled Water Percentage %
Recycled Water Usage
Total Wastewater Discharge
Total Water Withdrawal
Wastewater Discharge Intensity tonne
Water Consumption tonne
Water Withdrawal Intensity tonne/unit

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit
Energy Consumption Reduction Compared to Last Year
Energy Consumption Reduction Percentage Compared to Last Year %
Investment in Energy-saving and Emission-reduction Technology Transformation RMB10 thousand

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit
Packaging Material Intensity (By Batch Product) tonne/10 thousand units
Packaging Material Intensity (By Unit Product) kg/unit
Packaging Materials Consumed tonne

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit
Total Investment in Ecological Restoration RMB10 thousand

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Standard Indicator Unit
Investment in Climate Change Management

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2017 2018 2019
Number of Employees Aged 30-50 person 11561 23185 21509
Number of Employees Aged Above 50 person 515 903 771
Number of Employees Aged Below 30 person 35698 41170 36533
Number of Female Employees person 5579 9346 9016
Number of Interns person 9012 8937 6553
Number of Male Employees person 37335 56082 49797
Number of New Employees person 18215 32741 8757
Number of New Employees (Above 50) person 37 92 47
Number of New Employees (Aged 30-50) person 2568 6421 2663
Number of New Employees (Aged Below 30) person 15160 26228 6049
Number of Total Employees person 42914 65286 58813
Percentage of Employees Aged 30-50 % 26.9 35.5 36.5
Percentage of Employees Aged Above 50 % 1.2 1.4 1.3
Percentage of Employees Aged Below 30 % 72 63.1 62.1
Percentage of Female Employees % 13 14.3 15.3
Percentage of Interns % 21 13.7 11.8
Percentage of Male Employees % 87 85.7 84.7
Percentage of New Employees (Above 50) % 0.2 0.3 0.5
Percentage of New Employees (Aged 30-50) % 14.1 19.6 30.4
Percentage of New Employees (Aged Below 30) % 85.7 80.1 69.1

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2017 2018 2019
Turnover Rate of Employees Aged 30-50 % 14.4 13.2 31.3
Turnover Rate of Employees Aged Above 50 % 0.6 0.4 0.7
Turnover Rate of Employees Aged Below 30 % 36 68.4 68
Turnover Rate of Female Employees % 6.7 6.7 11.6
Turnover Rate of Male Employees % 93.3 93.3 88.4

Lost days due to work injury.

Standard Indicator Unit 2017 2018 2019
Lost Days Due to Work-related Injuries Day 309 454 336

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2017 2018 2019
Health Check Coverage for Employees % 100 100 100

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2017 2018 2019
Percentage of Employees Trained % 100 100 100
Percentage of Trained General Employees % 100 100 100
Percentage of Trained Middle Management % 100 100 100
Percentage of Trained Senior Management % 100 100 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2017 2018 2019
Average Training Hours (Administrative Employees) hours/person 72 75.3 63.8
Average Training Hours (Female) hours/person 73.1 74.5 70.4
Average Training Hours (General Staff) hours/person 79 75 69.6
Average Training Hours (Male) hours/person 73.1 75.5 69.6
Average Training Hours (Middle Management) hours/person 81 75.5 63.5
Average Training Hours (Operational Employees) hours/person 63.3 75 65.5
Average Training Hours (R&D Personnel Employees) hours/person 86 76 73.3
Average Training Hours (Senior Management) hours/person 83 76 59.8
Average Training Hours (Technical Employees) hours/person 76 75.8 62.1
Average Training Hours per Employee hours/person 91.6 75.3 69.8
Total Training Hours hours 5691296 5727332 5155060

Number of suppliers by geographical region.

Standard Indicator Unit
Proportion of Spending on Local Suppliers %

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Standard Indicator Unit 2016
Number of Suppliers Participated in Sustainability Risk Assessment 55

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Standard Indicator Unit 2017 2018 2019
Number of Recalled Products for Safety and Health Reasons time 1 1 1

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2017 2018 2019
Complaint Growth Rate % 6.1 6.6
Complaints Handling Rate % 100 100 100
Number of Complaints Dealt with case 27846 29545 31501

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Standard Indicator Unit 2016
Number of Customer Privacy Leakage Incident None
Number of Customer Privacy Related Complaints None

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Standard Indicator Unit
Number of Confirmed Incidents of Corruption

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit
Number of People Participated in Ethical Standards and Anti-corruption Training