2019 Corporate Social Responsibility (Environmental, Social, Governance) Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| CO2 equivalence of reductions | 10000 t | 7561.87 | 8798.79 | 9185.96 | 10 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Hazardous waste generation (Head Office&Kindergarten) | Ton | 170.196 | 172.377 | 177.55 | 7 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Office paper consumption (Head Office) | Million pieces | 8.73 | 8.72 | 10.26 | 7 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Ammonia nitrogen emission reduction | 10000 t | 1.61 | 3.93 | 4.91 | 10 |
| COD emission reduction | 10000 t | 15.83 | 23.31 | 26.85 | 10 |
| Nitrogen oxides emission reduction | 10000 t | 6.15 | 3.72 | 3.34 | 10 |
| SO2 equivalence of reductions | 10000 t | 12.43 | 4.33 | 3.94 | 10 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Office power consumption (Head Office&Kindergarten) | Kilowatt/hour | 18394.08 | 19408.28 | 19667.324 | 7 |
| Official vehicle oil consumption (Head Office) | Liter | 86109 | 76699 | 67796 | 7 |
| Standard coal equivalence of reductions | 10000 t | 4424.26 | 4643.97 | 4627.73 | 10 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Water saved | 10000 t | 3848.45 | 4290.2 | 5036.64 | 10 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Others ownership structure (A-share) | % | 32.86 | 16 | ||
| Others ownership structure (H-share) | % | 17.63 | 16 | ||
| Proportion of employees from ethnic minority groups | % | 5.7 | 5.7 | 6 | 7 |
| Proportion of female employees | % | 51.1 | 50.6 | 50.1 | 7 |
| Public funds ownership structure (A-share) | % | 3.77 | 16 | ||
| Public funds ownership structure (H-share) | % | 15.97 | 16 | ||
| Qualified foreign investors ownership structure (A-share) | % | 3.09 | 16 | ||
| Social Security Fund ownership structure (A-share) | % | 10 | 16 | ||
| Total assets | RMB100 million | 260870.43 | 276995.4 | 301094.36 | 7 |
| Total loans and advances to customers | RMB100 million | 142334.48 | 154199.05 | 167613.19 | 7 |
| Total number of employees | Person | 453048 | 449296 | 445106 | 7 |
| Trust products ownership structure (A-share) | % | 0.23 | 16 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Operating income | RMB100 million | 6756.54 | 7251.21 | 7760.02 | 7 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Average training days per person | Day/person | 8.3 | 8.5 | 7 |
Number of suppliers by geographical region.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Asset management ownership structure (A-share) | % | 0.85 | 16 | ||
| Asset management ownership structure (H-share) | % | 1.37 | 16 | ||
| Controlling shareholder ownership structure (A-share) | % | 32.23 | 16 | ||
| Controlling shareholder ownership structure (H-share) | % | 57.26 | 16 | ||
| Green credit balance | RMB100 million | 10919.19 | 12377.38 | 13508.38 | 10 |
| Non-banking financial institutions (excluding Social Security Fund) ownership structure (A-share) | % | 3.5 | 16 | ||
| Securities companies ownership structure (A-share) | % | 0.89 | 16 | ||
| Securities companies ownership structure (H-share) | % | 1.53 | 16 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Domestic green credit balance | RMB100 million | 10991.99 | 12377.58 | 13508.38 | 7 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Customer deposits | RMB100 million | 195923.96 | 214089.34 | 229776.55 | 7 |
| Customers of ICBC Mobile, ICBC Mall and ICBC Link | 10 thousand | 48335 | 58566 | 67275 | 10 |
| Proportion of domestic E-banking business volume | % | 94.86 | 97.7 | 98.1 | 7 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Corporate legal persons ownership structure (A-share) | % | 5.17 | 16 |
| Corporate legal persons ownership structure (H-share) | % | 1.09 | 16 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Insurance companies ownership structure (A-share) | % | 7.41 | 16 |
| Insurance companies ownership structure (H-share) | % | 5.15 | 16 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Donations by the Group | RMB10 thousand | 7792 | 10425 | 20622 | 7 |
| Social contribution per share | RMB | 2.4 | 2.53 | 2.73 | 7 |
| Total amount of annual funding for poverty alleviation | RMB10 thousand | 4859 | 5865 | 17203 | 7 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tons of carbon dioxide | |||
| Indirect Energy Emissions (Scope 2) | tons of carbon dioxide | |||
| Total GHG Emissions | kg CO2e | 75618700 | 87987900 | 91859600 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Total Hazardous Waste | Ton | 170.196 | 172.377 | 177.55 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Paper Waste | Million pieces | 8.73 | 8.72 | 10.26 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Ammonia Nitrogen Emissions Reduction Compared to Last Year | 10000 t | 1.61 | 3.93 | 4.91 |
| NOx Emissions Reduction Compared to Last Year | 10000 t | 6.15 | 3.72 | 3.34 |
| SO2 Emissions Reduction Compared to Last Year | 10000 t | 12.43 | 4.33 | 3.94 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Official vehicle oil consumption (Head Office) | Liter | 86109 | 76699 | 67796 |
| Purchased Electricity | Kilowatt/hour | 18394.08 | 19408.28 | 19667.324 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Number of Total Employees | Person | 453048 | 449296 | 445106 |
| Percentage of Female Employees | % | 51.1 | 50.6 | 50.1 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Average Training Hours per Employee | hour/employee | 8.3 | 8.5 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Investment in Targeted Poverty Alleviation | RMB | 48590000 | 58650000 | 172030000 |
| Total Public Welfare Donations | RMB | 77920000 | 104250000 | 206220000 |